Facilities Maintenance Manager

Introduction

Henry Street Settlement is like no other organization, and our positions are not ordinary jobs. Every day Henry Street’s dedicated team carries out a 130-year blueprint of service to our community established by our founder, Lillian Wald, in 1893.

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As the Facilities Maintenance Manager, you will be responsible for leading agency-wide preventative maintenance and repairs throughout 15 Henry Street Settlements locations in the Lower East Side of Manhattan. You will ensure proper completion of all maintenance related projects, interact internally and externally with contractors, manage a maintenance team of 6, and lead all maintenance operations to ensure all issues are handled with high quality repairs, and each program is supported.

• Coordinate and manage Henry Street team members, and outside contractors, with maintenance repairs, upgrades, and service contracts.
• You will conduct regular repairs and maintenance needs across our programs, training and supporting team members.
• Manage the work order system by reviewing, responding, and assigning to maintenance team members.
• Oversee quality control of work orders, ensure completion, and follow-ups are handled in a timely manner.
• Ensure adequate and functioning security systems, alarms, keys, and building security escorts.
• Monitor capital improvement projects, renovations, and other building improvements.
• Assist in the successful completion of special assignments.
• Provide 24-7 on-call service.
• You will be responsible for all aspects of our buildings and grounds to ensure safety and compliance.
• You will partner with program leaders to ensure that our programs are able to support the community.
• Responsible for cultivating and maintaining positive relationships with internal and external partners.
• Strategically create maintenance plans for 15+ sites.
• Address and resolve any issues or challenges that arise.
• Other related duties as assigned.

• Experience in troubleshooting and problem-solving unexpected maintenance concerns with little oversight.
• 5+ years of management experience.
• The ability to obtain FDNY certificates of fitness (i.e., A35, F01, W07, S95, S12, S13) within 6 months of hire.
• Experience with in social service organizations and familiarity with working in diverse settings.
• Knowledge to comply with city, state, and funder regulations related to our facilities, including the FDNY and other city, state, and private funders.
• Experienced in HVAC, with the ability to understand needs and maintain the function of boilers (including bleeding radiators, checking the water level in the boiler, basic troubleshooting of HVAC systems), air conditioners (multiple kinds), and cooling towers.
• Experienced in prioritizing work orders, assigning team members based on skill set, and hiring/managing external contractors for large-scale projects.
• Comfortable utilizing computer systems, including Microsoft and Google.
• Experience in handling contracts, vendors, and overseeing multiple facilities with varying needs.
• Excellent communication and interpersonal skills with an ability to interact with various levels of leadership across the agency.
• Knowledge of compliance and safety regulations in facilities management.
• Valid NYS driver's license (in good standing).

• Able to lift and carry heavy equipment.
• Ability to stand for long periods of time.
• Able to walk up several flights of stairs throughout the day.