Manager, Startups Account Executives - Existing Business

About the team

The Account Executive, Existing Business team sits within Stripe's Existing Business Sales function. They are a highly consultative group that manages relationships, growth, and retention for Stripe’s largest and fastest-growing Funded Startup and SMB customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Stripe products.

You will act as both a people manager and a strategic visionary for the team.

As a Manager of the Account Executive, Existing Business (Startups) team at Stripe, you will help grow Stripe’s North American startup customers. You will build and lead a team of high-performing Account Executives, helping them develop their skills and deliver on ambitious targets while also working directly with customers.

• Recruit and build a team of Existing Business sellers
• Work with senior leadership to develop the long‑term vision and strategy for the team, and manage day‑to‑day operations with a focus on performance against key sales and growth metrics
• Be accountable for increasing upsell/cross‑sell revenue and driving positive renewal outcomes among high‑potential Startups and SMBs
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C‑level
• Coach and guide the team in developing consultative and solution‑based skills through all facets of the sales cycle for existing Stripe users
• Inspire, motivate and enable personal‑ and career‑development of team members
• Work collaboratively and cross‑functionally across the organization to help shape Stripe’s products and solutions to meet customer needs
• Partner with our VC and marketing teams to evolve our brand with Startups and align our GTM efforts

We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high‑growth environment, managing high‑performing teams, and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first‑class analytical, communication, and relationship‑building skills.

• 8+ years of relevant experience, with at least 2 years in people management
• Experience leading sales or account management in an early stage, high‑growth technology environment
• Proven track record of high performance in a new business sales or existing customer upselling role
• Ability to hire, train and coach a high‑performance sales team
• Ability to build relationships with strategic clients and industry thought leaders
• Demonstrated passion for start‑ups and new technology businesses
• Ability to understand and articulate technical concepts, and translate them into industry‑ or business‑relevant terms

• Prior experience at a growth stage Internet/software company
• Prior experience in enterprise sales
• Prior experience in the payments industry