Program Director III
Listed on 2026-06-18
-
Management
Program / Project Manager, General Management, Operations Manager -
Non-Profit & Social Impact
Volunteers of America–Greater New York (VOA–Greater New York)
Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
Program Director – Paul Family ShelterLocation:
New York, NY 10001
Full-Time | On-Site
AboutThe Role
Are you an experienced social service program leader ready to make a real difference in the lives of families experiencing homelessness? Volunteers of America–Greater New York is seeking a Program Director to oversee the Paul Family Shelter in Manhattan. In this leadership role, you’ll manage program operations, supervise staff, oversee budgets and facilities, and work closely with community and government partners to ensure high-quality, compassionate services for families in need.
Key Responsibilities Program Leadership- Develop and promote program services aligned with organizational standards.
- Ensure consistent, high-quality services for families residing in the shelter.
- Supervise, mentor, and support program personnel.
- Foster a collaborative, professional, mission-focused work culture.
- Manage program budgets and monitor expenses, including overtime.
- Oversee facility operations to ensure a safe, clean, functional environment.
- Represent the program with funders, government agencies, and community partners.
- Build strong, positive relationships with external stakeholders.
- Bachelor’s degree required.
- Minimum 5 years of related experience, including 3 years in a supervisory capacity.
- Demonstrated experience managing social service programs serving diverse populations.
- Experience with budgeting, personnel management, program design, and property/facility oversight.
- Strong communication skills.
- Medical, Dental & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
- And more!
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
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