Assistant General Manager

Job Overview

Job Title:

Assistant General Manager

Location:

927 Middle Country Rd, Saint James, NY

Compensation: $21.00 - $23.00 per hour

Worker Type:
Employee

Time Type:
Full time

Embark on a rewarding career journey with us today as an Assistant General Manager.

• 401K plan with company match
• Biweekly bonus incentives
• Career advancement opportunities
• Daily Pay
• Tools provided at no cost
• Employee discount program
• Employee referral bonuses
• Fleet referral bonuses
• Medical, dental, and vision insurance benefits
• Perk Spot platform access to discounts on travel, electronics, concerts, etc.
• PTO after 180 days of employment
• Spot bonuses through internal rewards program
• Uniforms paid for and laundered

Working directly with the General Manager (GM), ensuring consistent revenue growth by growing guest count and lead measure performance such as core sales mix, Multi Care, and Core Plus.

• Coach and execute excellent customer service while creating an exceptional guest experience.
• Set a positive example as a leader, building team engagement and efficiency.
• Focus on developing teammates via internal training program, providing ongoing guidance, coaching, and direction.
• Ensure quality control measures and processes are followed consistently.
• Carry out duties and projects necessary for the position, including inventory, cash handling processes, guest issues, and concerns, and work with the District Manager (DM) on critical initiatives.
• Assist the GM with budgeting, sales forecasts, financial performance, and expense controls.
• Provide clear and detailed direction to the team consistently.
• Ensure the service center is clean, safe, and presentable per the Guide to Excellence (GTE).
• Guide and mentor automotive technicians and CSAs.
• Perform opening and closing duties when the GM is off.
• Assist the GM in building and maintaining an engaged workforce reflecting customer volume and business needs.
• Lead daily team huddles and store meetings, setting direction to achieve business goals.
• Manage inventory and product orders to meet business needs.
• Adhere to and hold others accountable to all rules and regulations maintaining a safe and productive work environment.
• Assist guests with their questions and needs via in-person, electronic, or telephone communication.

• One to three years of retail management experience; professional automotive experience is not required.
• Exceptional oral and written communication skills.
• Proven leadership ability to inspire and motivate diverse groups.
• Sound business sense and comprehensive understanding of the retail industry.
• Analytical ability to comprehend and recommend financial objectives that increase sales and service results.
• Positive, helpful attitude and professional conduct and appearance at all times.
• Enthusiastic and energized by a fast‑paced, flexible, high‑performance retail environment.
• Guest‑first mindset.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Physical capability to stand on hard surfaces like concrete or metal; frequent exposure to hot and cold temperatures, loud noises, and exhaust fumes.
• Ability to lift and move work‑related items up to 50 pounds.
• Must be at least 18 years of age.

We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. At TCC, we believe diversity strengthens us. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.