Principal Associate, Checking Strategy & Insights Project Manager | Retail Bank

Overview

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.

We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

This is an exciting opportunity for a project management professional to join the Capital One Checking Strategy and Bank Insights team. As a Principal Associate project manager on the team, you will work with cross‑functional partners in the checking business, Retail Bank and partner lines of business to deliver on ambitious goals. This role is designed for someone who is excited to take on important responsibility from day one and drive strategic thinking on new ways of working and collaborating.

• Lead and manage recurring business reporting routines, including coordinating the compilation and monthly and quarterly business results to senior executives using standard structures but also looking to modernize processes and dashboards.
• Lead and manage recurring cross‑team operations, including cross‑team leadership routines, and data management standards and processes.
• Stand up new strategic, cross‑functional processes, including project management and collaboration methods to enable cross‑team product policy, customer engagement, and business initiatives.

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage complex projects and programs in a dynamic, complex environment.
• Design, develop, and manage project plans to meet changing requirements.
• Ensure projects are being documented appropriately to mitigate risk and to be delivered on time.
• Maintain excellent attention to detail and the ability to be organized, self‑managing, to keep multiple projects or programs on track and to problem‑solve in real‑time, as needed.
• Exhibit strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage and inform outcomes.
• Show the ability to identify opportunities for process improvements and implement change within their scope.

• Bachelor’s Degree or Military experience.
• At least 3 years of Program or Project Management experience.
• At least 3 years of Agile delivery experience utilizing Scrum, Kanban or SAFe methodologies.
• At least 2 years of Relationship management experience.

• Master’s / MBA degree.
• PMP, Lean, Agile or Six Sigma certification.
• 5+ years of Program or Project Management experience.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are:

• McLean, VA: $120,800 – $137,900.
• New York, NY: $131,800 – $150,500.

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full‑time or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including Article 23‑A of the New York Correction Law, San Francisco, California Police Code Article 49, Sections 4901‑4920, New York City’s Fair Chance Act, Philadelphia’s Fair Criminal Records Screening Act, and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.