Supervisor, Delivery

Company Description

At Publicis Collective, we know tomorrow’s challenges won’t be solved by today’s solutions. It’s why we support our teams with the resources and tools they need to continue redefining the future of marketing. It’s also why clients rely on us to lead the way in connecting media, data, technology, and teams by what matters most – business outcomes.

Publicis Collective’s consultative practitioners are catalysts for business growth and innovation, we’re more than media experts. We are an incubator for high-performing talent and a launchpad for ideas that push the boundaries of what’s possible.

As part of the global Publicis Media network, we’re backed by the power, scale, and benefits of Publicis Groupe, one of the largest and most celebrated marketing and communications platforms on the planet.

How are we different? There are three core values at the center of our approach that help us stay ahead – curious, open, and driven.

Curious -A deep curiosity compels us to go beyond the brief to deliver exceptional outcomes.

Open -We value diverse perspectives and new ways of working.

Driven -We are ambitious, rigorous,self-disciplined, and resilient in our pursuit of excellence.

If you're a collaborative and enterprising practitioner with a passion for media and a desire to make a real impact, we want to hear from you.

Let's shape the future together.

The Supervisor, Delivery serves as operational support for complex integrated media planning initiatives, driving enterprise-wide coordination across capability teams, global markets, and client stakeholders. This role participates in governance, prioritization, workflow orchestration, and program management across large-scale media engagements to ensure seamless execution against business objectives, timelines, and evolving client needs.

The Supervisor will help to oversee integrated planning operations across cross-functional teams including strategy, activation, analytics, ad operations, technology, data, and client leadership. This individual will establish scalable processes to support high-volume, multi-market media planning environments.

• Support the execution of complex cross-capability projects and support integrated program management, ensuring all tasks and deliverables are completed on time and align with established plans
• Coordinate the end-to-end delivery of projects; route work between all responsible groups in all stages of development; track key project milestones and adjust project plans and/or resources to meet the needs of clients
• Manage enterprise-wide planning timelines, deliverables, dependencies, and governance across regional and centralized teams
• Participate in developing project scopes, project schedules, resource plans, risk and change management plans; gather and provide feedback for process improvement, project enhancement, and strategic alignment with business objectives
• Join internal and client discussions to ensure alignment to project plans, identify risks, and move forward with any escalations/resolutions needed
• Facilitate communication across account leadership, clients, stakeholders, and project teams as appropriate
  • Prepare regular status reports and distributes internally and externally, if necessary
  • Convey project changes and updates to appropriate team members
• Participate in management, leadership, and effective communication training(s)
• Help implement workflows and quality control processes to ensure efficiency and high-performance standards, and establish governance models and communication cadences to improve organizational transparency and accountability
• Coordinate global integrated media operations across multiple markets, business units, and stakeholder groups
• Support adoption and implementation of enterprise planning technologies and integrated operating systems

• 3+ years of project management, media or ad operations, or related experience, specifically in an agency environment
• Strong understanding of integrated media planning workflows, campaign lifecycle management, and cross-channel coordination
• Working knowledge of MS Office (Excel, PowerPoint, Copilot, Teams) and…