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Senior Manager, Customer Success & Engagement

Job in New York, New York County, New York, 10261, USA
Listing for: MetroPlus
Full Time position
Listed on 2026-06-20
Job specializations:
  • Management
    Operations Management, Project & Program Management, Business Management & Consulting, Client Relationship Manager
  • Business
    Operations Management, Business Management & Consulting, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Location: New York

Metro Plus is seeking a Senior Manager of Customer Success in New York. This role entails overseeing the Customer Success team, improving member engagement and retention, and ensuring alignment of goals across departments.

The ideal candidate should have a Bachelor's degree in Business Administration, a minimum of 10 years in relevant experience, and proven leadership skills. Expectations include strategic oversight of operations and managing complex member inquiries.

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Position Requirements
10+ Years work experience
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