Senior Manager, Strategic Planning

Position Summary

CVS Health is seeking a Senior Manager, Strategic Planning, to support the development and execution of high‑priority strategic programs within Health Plan Service Operations. The role works in the Business Performance Office, delivering key initiatives for Aetna’s Leadership Team and partnering across multiple lines of business and functional areas. The senior manager will serve as a central orchestration layer, ensuring alignment from strategic planning through execution and influencing member and provider experience, product differentiation, affordability, and operational excellence.

• Oversee high‑priority strategic programs with multiple complex work streams, ensuring alignment, momentum, and delivery against ambitious strategic objectives.
• Monitor progress and proactively manage risks and dependencies, providing timely escalation and cross‑functional alignment to support successful delivery of critical priorities.
• Design future state service experiences and translate those journeys into operational models, technology roadmaps, and go‑to‑market planning for execution of differentiated capabilities.
• Drive alignment between business strategy and technology delivery, shaping capability sequencing and coordinating feature‑level execution.
• Ensure operational readiness for key initiatives, including workforce and change management planning to enable adoption of new processes and tools.
• Develop executive‑level communications and presentations, synthesizing complex inputs into clear, decision‑oriented materials that facilitate alignment and inform leadership decisions.

• Minimum of 7 years of relevant work experience in health care, insurance, or related field.
• Minimum of 5 years of experience with strategic business planning or program / project management.
• Advanced proficiency in Microsoft Excel and PowerPoint, including data analysis and insight synthesis.
• Strong executive communication skills with the ability to deliver concise, decision‑oriented messaging for senior leadership.
• Demonstrated ability to drive and model strategic planning and rigorous execution oversight in a consistent manner.
• Strong relationship management and experience collaborating with cross‑functional teams.

• Service Operations experience in a large, matrixed organization.
• Demonstrated success developing and executing strategies for healthcare products, services, and programs.
• High ownership mindset, intellectual curiosity, and comfort operating amidst ambiguity.
• Prior consulting experience.
• Project Management Professional (PMP) certification or equivalent experience in structured project or program management methodologies.

Bachelor’s degree or equivalent work experience.

The typical pay range for this role is $67,900.00 – $, representing the base salary for the position. Actual base salary will vary based on experience, education, geography, and other factors. The position is eligible for bonus, commission, and equity award programs.

Eligible for a comprehensive benefits package including medical, dental, vision, paid time off, retirement savings options, wellness programs, and other resources.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws.