Multi-Site Supervisor

Job Details

Position Title:

Multi‑Site Program Supervisor

Location:

NIA Main Office – Brooklyn, NY 11219

Type:
Full Time

Salary Range: $72,500.00 – $90,000.00 / year

• Direct supervision of multiple Program Directors, overseeing a caseload of NIA after‑school program locations.
• Serve as primary point of contact for assigned Program Directors, remaining readily available for support, troubleshooting, on‑site coaching, and communicating with parents/principals as needed.
• Serve as the liaison between NIA program sites and main office departments.
• Ensure the Regional Program Supervisor stays apprised of any program concerns or emergencies in real time, including compliance with DYCD requirements and OCFS regulations.
• Conduct regularly scheduled program site visits and observe activities to assess program quality; perform at least one documented administrative visit and one documented program observation monthly, with additional visits as needed for principal meetings, informal staff observations, and Program Director coaching.
• Substitute on site at assigned programs if Program Director is not available and a reasonable management plan cannot be put in place.
• Evaluate program activity quality and provide support to ensure unit plans follow a scope and sequence to build desired skills.
• Ensure programs operate according to all NIA, funder, and licensor regulations and standards.
• Ensure assigned programs maintain valid School Age Child Care licenses, comply with licensor regulations, and respond as needed to licensor visits and notes.
• As needed, be named as Director on program licenses until a qualified on‑site Director is named.
• Assist in conducting meetings with school principals and hosting VIP and funder site visits.
• Maintain a high level of professionalism and adhere to all regulations when responding to incidents and accidents at assigned programs.
• Serve as a professional point of contact for school administrators and families if incidents or accidents occur.
• Closely monitor online databases used by program funders (e.g., DYCD Connect).
• Respond to staff disciplinary matters in accordance with NIA policies and procedures, in coordination with upper managers and HR.
• Assist in identifying professional development needs and organizing training opportunities.
• Conduct Program Director performance evaluations.
• Assist with the creation and approval of printed program materials (letters, flyers, etc.) in coordination with NIA’s marketing and communications team and upper managers.
• Represent NIA at professional conferences, schools, and community events.
• Assist with organization special events.
• Participate in required professional development opportunities.
• Perform other duties and tasks as deemed necessary by NIA.
• Support coordination between program sites and other NIA resources, including those provided by the Director of Education and Director of Capacity Building; ensure site participation in NIA initiatives and alignment with organizational instructional goals.
• Review and forward program orders and event requests for processing; review requests for errors or questions and ensure purchases align with program goals; ensure check payment requests are submitted with complete documentation.
• Monitor program enrollment and participation, scheduled activities, and quality across all assigned sites to ensure alignment with funder expectations; share findings with the Regional Program Supervisor.
• Oversee the selection, hiring, orientation, and ongoing training of Program Directors and Assistant Program Directors; assist in the hiring and ongoing training for all program line staff, including Content Specialists, Program Aides, Activity Specialists, Group Leaders, and Youth Workers; make organizational requests for job postings as vacancies arise.
• Assist with data collection and funder reporting as needed, including support with program progress reports, review of program participation rates, and review of program workscopes; ensure responsiveness to organization‑wide data collection requests.
• Assist with the coordination and development of organization‑wide program events, including scheduling, logistics, and day‑of event…