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Operations Manager Program / Project Manager Change Management

Director, AI Product​/Program Facilitator

Job in New York, New York County, New York, 10261, USA
Listing for: Pfizer
Full Time position
Listed on 2026-06-24
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, Change Management
Salary/Wage Range or Industry Benchmark: 200000 - 250000 USD Yearly USD 200000.00 250000.00 YEAR
Job Description & How to Apply Below
Position: Director, AI Product / Program Facilitator
Location: New York

Use Your Power for Purpose

As Director, you turn AI transformation ambition into a running, producing initiative. You own making it real: operationalizing the business case, the outcomes, the business teams you serve, the partnerships, and the hybrid team of people and agents that delivers. You are strategic enough to shape where this goes and hands‑on enough to build it yourself. This is not a role you run from a distance.

You partner closely with your technical lead, who builds to the direction you set.

Why This Role Matters

Complex AI work moves only as fast as its weakest coordination point. As part of how Pfizer turns its AI ambition into delivered outcomes, you create the operational discipline that lets a small, senior, technical team move at pace without losing control. You sit between strategy and execution and you’re accountable for both.

Candidate Profile

You are a commercial operator who is strategic but still produces. You've owned outcomes and cross‑functional technical teams, and you're as comfortable in a room with senior leaders and engineering stakeholders. You have deep domain instinct, real AI fluency, and a bias to build.

What you will achieve
  • Vision & Strategy – Know the commercial strategy well enough to judge which problems are worth solving, set the direction for the initiative, and keep the work anchored to the outcomes the business actually cares about.
  • Business Case & Commercial Logic – Build the business case and carry it forward. Size the opportunity, define the bet, and make the call on where to invest and where to stop. You produce this – you don’t commission it.
  • AI‑First Leadership – Lead this as an AI‑first effort, not a conventional program with AI added on top. Push the team to reach for AI where it changes the shape of the work, hold automation and intelligence as the default rather than the exception, and set the ways of working the rest of the portfolio can learn from.
  • Business Outcomes – Own the result and the work that gets there. Tie the initiative to commercial outcomes and drive measurable movement on them. When something isn’t working, you’re close enough to the work to catch it and change course.
  • Hybrid Team & Delivery – Lead a team that is part people, part agents, and produce alongside it. Decide what humans do, what agents do, and how they work together – then build. You set the operating model and you stay in the work.
  • Program & Delivery Management – Own the initiative plan and key milestones. Drive cadence and ceremonies, track progress against goals, manage dependencies and critical path, and keep delivery on schedule.
  • Reporting & Communication – Produce clear, honest status for the VP, business sponsor, and governance forums. Maintain the single source of truth on status, decisions, and risks.
    • Minimum Requirements
    • Bachelor’s degree with at least 8+ years of experience; or a Master’s degree with more than 7+ years of experience; or a Ph.D. with 5+ years of experience.
    • Experience with program or product management, delivery, or technical program cross‑functional team management, including complex multi‑stakeholder programs.
    • Experience building a business case and operating credibly with executive‑level leadership.
    • Demonstrated ability to run technical delivery programs end‑to‑end – plans, milestones, dependencies, and risk.
    • Working fluency in AI/technical delivery – able to engage credibly with engineers on what is being built and why.
    • Experience coordinating vendors, contractors, and internal teams against scope, schedule, and budget.
    • Strong facilitation and stakeholder management, including with senior executives.
    • Excellent written and verbal communication; ability to make complexity legible.
    Preferred Requirements (Bonus Points)
    • Experience in commercial pharma or regulated environments, and familiarity with promotional‑review and compliance workflows.
    • Experience with agile delivery and modern program‑management and collaboration tooling.
    • Exposure to AI‑or data‑driven products and delivery.
    • PMP, agile, or equivalent certification.
    Other Job Details

    Last Day to Apply:
    June 21, 2026

    Location:

    Selected candidate must be onsite 2.5x weekly.

    The annual base salary for this…

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