Accounts Receivable

Accounts Receivable Manager

Location: Queens, NY
Employment Type: Full-Time
Schedule: Monday through Friday – Standard Business Hours
Salary: Based on Experience

We are seeking an experienced and proactive Accounts Receivable Manager to oversee all accounts receivable operations, maximize cash collections, reduce aging balances, and ensure accurate customer account management.

This role will lead the AR team while partnering closely with Operations, Sales, and Executive Leadership to improve cash flow, enhance customer experience, streamline processes, and drive operational excellence. The ideal candidate is a strong communicator, strategic thinker, and hands‑on leader who can balance customer relationships with effective collections management.

• Lead, mentor, and develop the Accounts Receivable team by establishing goals, performance expectations, and professional development plans
• Evaluate existing workflows and implement innovative solutions to improve team efficiency and the customer experience
• Oversee all accounts receivable and collections activities
• Manage customer aging reports and collection strategies to improve DSO (Days Sales Outstanding) and cash flow
• Ensure billing accuracy and timely invoice delivery
• Develop and implement collection procedures, escalation processes, and payment plan programs
• Monitor customer credit risk and manage credit limits
• Oversee dispute resolution and deduction recovery efforts
• Manage cash application and ensure payment posting accuracy
• Prepare and present AR aging, collections, and cash flow reports
• Recommend account holds, credit releases, and write-offs when appropriate
• Drive process improvement and automation initiatives
• Collaborate with Operations and Sales teams to resolve customer concerns and account issues
• Maintain strong customer relationships while enforcing company credit and collection policies

• Excellent written and verbal communication skills
• Strong customer service skills with a professional and positive demeanor
• Minimum 2 years of leadership or supervisory experience
• Experience managing accounts receivable, collections, and customer account portfolios
• Strong analytical, problem‑solving, and negotiation abilities
• Advanced proficiency in Microsoft Excel and reporting tools
• Experience with ERP, accounting, or CRM systems preferred
• Highly organized with strong attention to detail and follow‑through
• Ability to prioritize multiple projects and meet deadlines in a fast‑paced environment