Shift supervisor, Management

Location: New York

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

Generous Paid time off Personal and Sick Days Health insurance and health reimbursement account

Dental and vision plans

Flexible spending accountAFLAC supplemental insurance

Dependent Care Spending Account Commuter Transit and Parking Account Working Advantage
- Employee Perks
401(k) retirement plan

Life insurance

Employee Assistance Program Monthly trainings and career development plansJOB SUMMARY Responsible for all aspects of Management for Residential Aide staff within the Program. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, and other funding sources as appropriate.

Pay: $24.04 hourly- approx. $50,004 annually.

FLSA:
Non-exempt. Eligible for overtime.

Schedule:

Saturday
-Monday 4pm-12am, Tuesday
- Wednesday 12am-8am (off Thursday & Friday).

Location:

Gowanus/Park Slope Brooklyn, NYJOB-RELATED DUTIES – ESSENTIAL FUNCTIONS These duties are essential and specific to the successful implementation of this position.

Under the direction of the Program Director, the Shift Supervisor will work as part of an interdisciplinary team. The Shift Supervisor will supervise the overall running of the site as directed by the Program Director.

Responsible for the supervision and support for all Residential Aide staff.

Responsible for overseeing Residential Aide staffing for weekends, overnights and as needed.

Conduct Fire Drills as scheduled and works with program staff to ensure that fire safety procedures are followed and document these events as per DHS and CHI guidelines.

Supervise and assist with the client meals as per the site’s specific policies. Shift Supervisors are responsible for ensuring employees are following OTDA and DHS food safety guidelines.

Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed.

Prevents loss of income to CHI because of vacancy loss, and lost shelter payments, property, etc.

Ensure that the program is providing quality services and is compliant with program requirements.

Enforces clients on CHI, site and DSS policies, regulations, and rules with residents.

Reviews video cameras and monitors area consistently.

Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).Always maintains appropriateness and acts as a model for other employees.

Provides on-site training and feedback on a regular basis and when necessary to staff and management.

Informs Building Superintendent of work site’s physical condition (i.e., dangerous conditions, possible repair needs, supply needs, etc.).Act as a liaison with agencies responsible for referring eligible clients.

Submits all internal and external reports in a timely and accurate manner as required by funding agencies and/or CHI (logs, notes, incident reports). Maintains logs, office, and site in an orderly fashion.

Assists the management team in communication as well as being an on-call supervisor.

What do I need to apply?

Education and Experience:

High School Diploma or GED required. Bachelor’s from an accredited university or related field of study, preferred. 3+ years of verified experience working in homeless services can override the education requirement. All applicants must have 2+ years’ experience providing management services in social services or in other related fields.

Communication:
Excellent verbal and written communication skills.…