Temporary Overhire House Manager

Position Title

Overhire House Manager

Performance Operations - Front of House

College of Performing Arts

The Front of House area at The New School’s College of Performing Arts is seeking highly qualified Overhire House Managers. Reporting to the Manager of Event Operations, the Overhire House Manager is directly responsible for the patron experience at on‑site events.

This role oversees ushers on‑site, liaises with production staff, fields patron and performance‑related issues that arise, and ensures venues are safe and clean. The House Manager is responsible for creating an excellent experience for patrons, serving as the point person for ushers and performers, and overseeing fire‑code compliance in performance spaces.

Overhire positions do not have regular or guaranteed weekly hours. Opportunities for work are scheduled on an as‑needed basis by the Front of House department and may be renewed pending institutional need and funding availability.

• Provide excellent customer service to patrons
• Maintain safe and clean public spaces, communicate with facilities and campus safety as necessary
• Ensure fire code compliance in performance spaces and provide leadership in emergency situations
• Serve as the point person for ushers’ scheduling and event‑specific duties
• Coordinate performance timelines with relevant parties (stage management, performers, faculty, audio/video staff, etc.)
• Oversee audience check‑in, distribution of programs, and audience seating
• Work with production staff to meet event‑specific needs
• Resolve on‑site issues and conflicts, documenting incidents as needed
• Complete a house report for each event worked
• Perform additional responsibilities as assigned

• 2 years of experience in live performance events
• Previous experience in customer service roles
• Background in the performing arts, especially music and/or theater
• Demonstrated commitment to equity, inclusion, social justice, and the transformative power of the arts and education

• Bachelor’s Degree or equivalent professional experience
• Previous house management experience
• Active F‑03 Fireguard Certification

This position is primarily in‑person and is based on campus to support effective in‑person collaboration and engagement.

Nights and weekends are required.

$22.00/hour

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.