Logistics Director – North America REFNY

Logistics Director – North America Full Job Description Our Client

Our client is a leading global consumer goods organisation with a portfolio of market-leading brands across health, hygiene, and wellness. With a strong international supply chain network and a commitment to operational excellence, they are seeking an experienced Logistics Director – North America to lead logistics strategy and execution across the region.

This is a key leadership opportunity for an accomplished supply chain professional who is passionate about driving transformation, delivering operational excellence, and building high-performing teams within a complex, fast-paced environment.

Reporting to the senior supply chain leadership team, the Logistics Director will be responsible for leading and optimising logistics operations across North America. This includes overseeing transportation, warehousing, and distribution activities while ensuring efficient, cost-effective, and customer-focused delivery of products.

The successful candidate will provide strategic leadership across multiple business units and work closely with cross-functional stakeholders to drive continuous improvement, strengthen third-party logistics partnerships, and support business growth.

• Develop and execute logistics transformation strategies, including network optimisation, automation, freight management, value-added services, and flexible labour initiatives.
• Lead strategic partnerships with third-party logistics providers (3PLs) to improve service, efficiency, and operational performance.
• Drive productivity initiatives and identify opportunities to improve cost, service, and operational effectiveness.
• Champion continuous improvement through data analysis, process optimisation, and root cause problem-solving.

• Oversee transportation, warehousing, and distribution operations across North America.
• Ensure compliance with all safety, regulatory, and environmental requirements.
• Monitor operational KPIs and implement corrective actions to achieve business objectives.
• Manage monthly shipment performance and ensure delivery against customer and commercial expectations.

• Build and maintain strong relationships with logistics providers, carriers, and strategic suppliers.
• Negotiate contracts and service level agreements to maximise value and service quality.
• Support the implementation of best-in-class logistics technologies, including TMS, WMS, ERP, and digital transformation initiatives.

• Lead, mentor, and develop a high-performing logistics organisation.
• Promote a culture of accountability, collaboration, innovation, and continuous improvement.
• Build capability and succession plans to support future organisational growth.

• Partner closely with Customer Service, Planning, Manufacturing, Procurement, and Sales teams to ensure outstanding customer service and supply chain performance.
• Support integrated business planning and strategic supply chain initiatives.

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline.
• 15+ years of progressive logistics or supply chain experience.
• Minimum 10 years in senior leadership roles managing large-scale logistics operations.
• Proven experience leading complex transportation, warehousing, and distribution networks.
• Previous experience working across Planning, Customer Service, or broader Supply Chain functions is highly desirable.
• Strong commercial acumen with excellent analytical, financial, negotiation, and stakeholder management skills.
• Experience with ERP, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and data analytics platforms.
• Willingness to travel domestically as business needs require.

• Supply Chain Strategy
• Logistics Operations
• Transportation & Distribution
• Warehouse Management
• Third-Party Logistics (3PL) Management
• Financial & Productivity Management Continuous Improvement
• Change Management
• Data Analytics
• Leadership & Talent Development
• Cross-Funct…