Maintenance Team Coordinator

Maintenance Team Coordinator

The Maintenance Team Coordinator is responsible for leading all maintenance operations campus wide. This position provides hands-on leadership ensuring a clean, safe, and well-maintained campus environment. The role supports the college's mission by maintaining campus infrastructure and appearance in accordance with Paul Smith's College safety, operational, and customer service standards. This role is critical to the success of Campus Operations.

Maintenance Operations Leadership

• Supervise daily maintenance operations campus wide.
• Conduct regular inspections to ensure quality standards are being met.
• Develop and manage daily/weekly work schedules for maintenance staff.

Staff Management & Development

• Hire, train, and supervise maintenance workers, including student workers.
• Provide coaching, performance feedback, and corrective action when needed.
• Foster a positive, safe, and productive team environment.
• Support onboarding and ongoing training in maintenance standards, equipment, and safety.

Customer Service & Campus Engagement

• Create and maintain strong working relationships with faculty, staff, and student life teams.
• Respond promptly to service requests, concerns, and emergencies.

Safety & Compliance

• Adhere to all working college requirements.
• Resident expert and trainer campus-wide on OSHA's Lockout/Tagout and Machine Guarding Standards.
• Manage, update, and maintain safety documentation in compliance with OSHA regulations.
• Ensure that all related OSHA standards, PPE usage, and maintenance safety procedures are developed, corresponding training is conducted, and all related programs are adhered to.
• Ensures the proper use and storage of tools and equipment.
• Support campus emergency response and weather-related operations (snow, floods, etc.)

Operational Management

• Manage maintenance supply inventory and place timely requests with the Sr. Operations Coordinator to ensure that supplies are correct and available at the necessary inventory level.
• Monitor staffing levels, productivity, and service quality metrics.
• Use work order systems to track tasks and completion status.
• Assist with budget tracking for labor, supplies, and equipment.

Qualifications

• High school diploma or equivalent required; technical specialty school or classes related to maintenance operations preferred.
• 2–5+ years of maintenance or facilities operations supervisory experience.
• Experience in higher education, healthcare, or large facilities preferred.
• Strong leadership, communication, and customer service skills.
• Proven ability to effectively mentor and coordinate staff and student workers.
• Knowledge of health and safety requirements under OSHA and local building codes.
• Staffing and shift management.
• Work order / CMMS systems.
• Strong proficiency in computer applications, including the Microsoft Office Suite (Word, Excel, PowerPoint), digital workflow tools, and database management systems.
• Demonstrated ability to work independently with minimal supervision, manage competing priorities, and maintain a high level of performance and accuracy under pressure.
• Exceptionally strong interpersonal, written, and verbal communication skills, backed by meticulous organizational habits and attention to detail.
• Ability to work with a broad range of diverse individuals and groups to form a safe and inclusive campus community.
• Active driver's license and driving record acceptable to our insurance carrier.

Overall Work Environment

• College campus-based role in a small residential college setting.
• Daily interaction with students, faculty, and administrative leadership.
• Steady mix of office work, field inspections, and operational oversight.
• May have responsibilities for emergencies and after-hours issues.
• Fast-paced environment with multiple competing priorities.

Physical Requirements

Environmental Conditions

• Regular exposure to outdoor weather, chemicals, dust, noise, and mechanical equipment.
• Noises related to mechanical equipment and tools including vibrations should be expected.
• Working spaces may be crowded based on traffic and space configuration.

Lifting and Carrying

• Ability to regularly lift up to 50–75 pounds.
• Routine lifting between 10-35 lbs.
• Utilize…