Assistant Residence Manager - East 38th

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong.

We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole‑person, whole‑family, and whole‑life approach that unlocks solutions for a lifetime.

The New York Foundling is committed to attracting and retaining a diverse employee population. We honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Assistant Residence Manager oversees IRA operations as a support to the Resident Manager and assumes facility oversight in the Manager's absence, participates in DSP orientation, supervision, and evaluation. Coordinates staff schedules, verifies hours and manages sick leave. Procures and manages clothing and personal items, oversees petty cash, and maintains detailed expenditure records.

• Monitor and observe staff and consistently deliver feedback on the implementation of the individuals’ service, treatment behavior, all person‑centered plans through morning, meal observations, community inclusion feedback, outings, external appointment feedback, meetings, and daily goal performance.
• Follow‑up with DSPs and work with managers/MAP/nurses/BIS to support all medical and clinical care, plans, meetings, and data for all persons supported. Follow up with DSPs on missed notations and communication log cross‑referenced negated info. Assist in developing and implementing staff action plans for persons supported to achieve personalized goals and outcomes.
• Respond to requests by S&Q, Centralized Schedulers, DQI Survey and work with AVP in manager’s absence. Monitor and maintain compliance with program regulations, policies, and standards to uphold quality care and safety for persons supported.
• Coordinate and provide ongoing training and development opportunities for staff to enhance skills and improve service delivery.
• Collaborate and communicate with external agencies, families, and healthcare providers to coordinate comprehensive services and support for persons supported.
• Implement and oversee emergency preparedness protocols and procedures, ensuring the safety and well‑being of persons supported during crises.
• Maintain accurate documentation, progress notes, and reports related to persons supported care, program activities, and regulatory compliance.
• Build and maintain positive relationships with individuals, staff, community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of persons supported.

• HS Diploma or GED.
• Valid NY/NJ/CT/PA Driver’s License with 6 months of experience and 6 or fewer points.
• Minimum of 1 year of progressive experience in residential services; supervisory experience a plus.
• Knowledge of Developmental Disabilities: understanding of the unique needs, challenges, and best practices in providing care and support to individuals with developmental disabilities.
• Person‑Centered Planning: experience in developing and implementing individualized life plans tailored to meet the specific goals and preferences of persons supported.
• Regulatory Knowledge: familiarity with applicable regulations, standards, and guidelines governing residential programs for persons with developmental disabilities (e.g., Medicaid regulations, licensing requirements).
• Budget Management: proficiency in budgeting, financial management, and resource allocation to ensure efficient use of program funds. Assisting with handling the budget for the…