Head of Customer Retention & Lifetime Value
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-01
Listing for:
Altice USA
Full Time
position Listed on 2026-07-01
Job specializations:
-
Management
Job Description & How to Apply Below
Altice USA is seeking an experienced SVP of Customer Retention to enhance retention and loyalty efforts. This role involves managing multiple retention call centers and orchestrating customer experiences to increase lifetime value. Ideal candidates will have extensive experience in retention strategies, leadership, and customer base management, ideally in the Cable or Telecom industry.
Successful candidates will be equipped with a strong background in driving performance, developing customer lifecycle strategies, and managing BPO operations across various channels. Join us and help shape the future of connectivity!
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