Integrity Operations Lead

Location: New York

Job Description
 The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person.

 Our core purpose is to protect public health and serve impartial justice through forensic science and medicine. We exist to provide answers in support of families and communities during times of profound need.

The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve.

 - Commitment:
Dedicated to the mission at all times
 - Accountability:
Responsible to each other and the community
 - Resilience:
Adapt in the face of adversity
 - Excellence:
Achieve and maintain the highest quality
 - Service:
Innovate to meet evolving needs

 The New York City Office of Chief Medical Examiner (OCME) seeks an investigative leader to serve as the agency’s Integrity Operations Lead, supporting the newly established Integrity and Standards Office (ISO).

 The ISO serves as OCME’s independent investigative and accountability body, responsible for identifying, investigating and addressing fraud, waste, abuse misconduct and other integrity related concerns across the agency’s 24/7 operations. The office is designed to strengthen organizational integrity, promote accountability and ethical conduct, identify systemic risk and vulnerabilities and reinforce public trust and confidence in the agency’s mission and operations.

Additionally, the ISO works closely with the Department of Investigation (DOI) to help maintain the integrity of the Department.

 The Integrity Operations Lead reports directly to the Chief Integrity & Standards Officer, or as delegated by the Chief, the Assistant Chief. The Integrity Operations Lead manages integrity investigations, field-based operations and oversees ISO investigative staff. The role requires a proven record of investigative leadership, exceptional discretion, sound judgment, along with a proven ability to work closely with city, state and federal partners and handle sensitive matters with integrity.

A genuine interest in helping build and strengthen a newly established investigative oversight function, while advancing accountability, trust and organizational excellence in alignment with OCME’s CARES values is essential.

 Key responsibilities include, but are not limited to:

 - Lead, supervise and participate in field based operational oversight activities and integrity investigations involving OCME facilities, including routine quality assurance checks at death scenes, mortuary environments, laboratories, and/or other areas of OCME’s operations.
 - Maintain a visible and active presence at OCME facilities on varying days and at different times to support operational oversight, promote accountability and identify potential integrity or compliance concerns.
 - Manage a caseload of integrity investigations involving allegations of misconduct or other alleged integrity related infractions by OCME employees or affiliates. Conduct complaint intake and triage, interview witnesses; gather and analyze evidence; draft investigative memoranda and findings and make referrals to appropriate internal or external entities as warranted.
 - Directly supervise the ISO Investigative personnel and field based operational assignments. Ensure the accuracy, completeness and quality of all field work and investigative work products and ensure timely and high-quality investigative outcomes.
 - Assist in the day-to-day administrative management of the ISO investigative staff, including staff time and leave management, performance evaluations, training and development, scheduling, resource allocation, and coordination of unit budget, procurement, and operational needs.
 - Monitors investigative personnel performance and caseload distribution, ensuring equitable assignment of cases and adherence to performance expectations, and timelines.
 - Provides regular…