Manager MOC Planning

Manager Moc Planning

Location:

Long Island City, NY, US, 11101

Position Summary:

The Manager Maintenance Operations Center (MOC) Planning reports into the Senior Manager MOC and is responsible for leading the Maintenance Operations Center Planning team in the real-time coordination and execution of aircraft maintenance planning activities, and business strategy to accomplish Tech Ops goals, objectives and key metrics. This role focuses on optimizing aircraft routing, protecting scheduled maintenance, and managing deferral strategies to support fleet reliability, regulatory compliance, and operational performance.

The Manager MOC Planning ensures effective integration between all MOC groups, Maintenance Planning groups and Network Planning, Line Maintenance, and System Operations to balance operational priorities with maintenance requirements. This includes oversight of aircraft swaps, ground time optimization, and maintenance deferral decisions within approved guidelines. The role is responsible for driving team performance, developing key performance indicators (KPIs), and providing regular reporting on planning effectiveness and operational impact.

The Manager must maintain visibility across all operational shifts, including nights and weekends, to ensure consistent execution and team alignment. FAA regulatory compliance is essential, ensuring no overfly activities of any maintenance tasks.

Essential Responsibilities:

• Leads and manages the MOC Planning team in the execution of real-time maintenance planning activities with sufficient ground time for aircraft maintenance
• Directs teams on aircraft routing strategies including swaps, re-routes, and ground time adjustments to support maintenance requirements and operational performance
• Ensures protection of scheduled maintenance by aligning aircraft routing and operational plans with maintenance constraints (manpower, ground time, parts availability) to ensure compliance with the Continued Airworthiness Maintenance Program (CAMP), FAA regulations, and company policies
• Oversees the planning and prioritization of maintenance deferrals (MEL, CDL, NEF, and other approved deferrals) to balance the workload for compliance and safety requirements
• Coordinates closely with all MOC teams, Materials, Maintenance Planning, Line Maintenance, and System Operations to ensure alignment on aircraft status, routing decisions, and maintenance execution
• Supports OOS events through planning coordination, ensuring maintenance opportunities, swaps, and recovery options are evaluated and executed effectively
• Ensures accurate and timely execution of maintenance planning actions within the Maintenance Engineering (M&E) system
• Develops, implements, and maintains KPIs related to planning effectiveness, swap efficiency, maintenance protection, deferral usage, and operational performance
• Prepares and delivers monthly KPI reporting to leadership, highlighting trends, risks, and opportunities for improvement
• Reviews, recommends, and implements technology and processes improvements for continuous improvement initiatives, including process mapping to improve operational efficiency
• Establishes, documents, and enforces standard work procedures for accountability on MOC Planning activities
• Manages team workload, staffing alignment, and shift coverage to support a 24/7 operation
• Strong leadership with a "How can I help" attitude, actively engaged across all shifts including nights and takes a significant role in coaching, development of direct reports and crew members to support engagement, growth, goal achievement and accountability

Minimum

Experience and Qualifications:

• Bachelor's Degree; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• Five (5) years of experience with Technical Maintenance Operations, Operations Planning or Warehouse/Materials within the aviation industry
• Three (3) years of leadership experience
• Strong working knowledge of Part 121 Federal Aviation Regulations
• Experience in real-time operational environments
• Strong understanding of aircraft routing, maintenance…