Account Supervisor, MedComms

Account Supervisor – Medical Education

The Account Supervisor serves as the authority and partner to client accounts for the company’s medical education products or services, ensuring that all projects progress as needed, identifying additional client needs, and selling in new projects and services to meet those needs.

• Ensure the team adheres to internal processes (i.e., server filing, status reports and tracking, client communication documents, time sheet submission, editorial submissions, etc.).
• Understand current and future deliverables and set timelines and expectations for successful execution of projects.
• Establish a presence on the team through flawless execution, asking questions, volunteering for new experiences, making suggestions, and mentoring junior team members.
• Understand the requirements of a variety of medical education projects and share your knowledge with junior team members.
• Interact with and schedule services provided by outside vendors.
• Develop good working relationships with key opinion leaders.
• Engage with the client through clear written communications and participation in live meetings.
• Keep your manager informed of client activity, issues, and opportunities.
• Get involved in brand planning and strategy sessions.
• Learn about the therapeutic markets to which the brands belong and proactively stay abreast of market trends and new product entries.
• Assist in the preparation of new business pitches and use them as a tool to further develop your presentation and strategic thinking skills.
• Participate in the development of breakthrough creative and innovative programs.
• Review materials to ensure high‑quality agency output, reflectively offering your opinions to the account team.
• Teach junior staff how to evaluate and comment on creative work.
• Identify new talent and technologies to support the creative needs for brands.
• Understand the impact of underperforming accounts.
• Ensure all team members accurately book hours to projects and engage in discussions about the need to run a financially healthy account.

• Open and collaborative: champion team environments that are comfortable and encouraging.
• Problem‑solver: ensure quality control and assist with day‑to‑day problem solving.
• Ego‑less: willing to wear many hats to ensure team success.

• 3+ years as a senior account manager with experience executing medical education programs.
• Strong executional skills.
• Passionate about the medical education/communication business.
• Effective written and oral communication skills.
• Experience training junior staff.
• Excellent interpersonal and listening skills.
• Exercises sound judgment.
• Manages time effectively and is a good multitasker.
• Strong professional work ethic.
• Displays willingness to work overtime, travel, and attend off‑hour events, etc.

• Passionate, driven people in an inclusive culture that empowers creative bravery.
• Competitive benefits: full spectrum of group health coverage options (medical, dental, vision), generous 401(k) match (100% dollar‑for‑dollar up to 5% of salary), and a variety of paid time off.
• Growth‑minded opportunities: real‑time feedback, training, and professional development through VML and WPP.

Hybrid work: teams in the office an average of four days a week. Accommodations and flexibility are available upon discussion during the interview process.

Base salary range: $60,000‑$140,000 USD, vary based on experience and location.

WPP (VML) is an equal‑opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.