Vice President, Flagstone Family Center

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in:
Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe.

Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug-free environment. We provide comprehensive case management and housing placement services to ensure that families move to permanent housing as quickly as possible. Recreation and evidence-based programming is also available to enhance the services to the families, school aged children as well for parenting support and support to young adults.

Position:
Vice President

Reports To:
Senior Vice-President

Location:
Brooklyn, NY 11212

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Clearly communicate both CAMBA’s and funders’ policies, requirements, guidelines, and program performance targets to staff.
• Communicate with peers in other CAMBA shelters and external agencies on issues related to client progress and best program practices.
• Work with all staff to set staff performance targets in accordance with contract requirements.
• Ensure that all direct and subordinate staff complies with CAMBA’s and funders’ polices and rules.
• Oversee all program operations and manage direct reporting program staff and their subordinates.
• Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
• Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards.
• Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff.
• Observe staff engaging with clients and/or supervisors and their direct reports.
• Conduct client and program progress reviews with staff.
• Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Oversee onsite and organize offsite training opportunities for professional development of staff.
• Ensure that the site meets all regulatory compliance (i.e.
  
  -health, DHS, OTDA, Callahan, RSRI, safety, and fire department).
• Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis.
• Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
• Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources).
• Ensure that any disciplinary action taken, regarding staff, is in compliance with CAMBA’s disciplinary policy and procedure.
• Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
• Initiate and proactively create solutions to address gaps in shelter services or staff performance (i.e., basic computer training use of technology).
• Address and implement resolutions to client/staff complaints in a timely manner.
• Develop and implement crisis prevention and/or intervention strategies to…