Senior Project Manager
Listed on 2026-07-05
-
Management
Business Development, Client Relationship Manager, Account Manager, Change Management
Who We Are
Inato is a Tech for Good company striving to bring clinical research to each and every patient, regardless of who they are or where they live. To do this, we are building the world’s first clinical trial platform to create greater visibility, access, and engagement across a more diverse population of doctors and their patients.
Drug development is a challenging, intellectually complex, and rewarding endeavor: we enable global pharmaceutical companies to confidently partner with community‑based researchers to increase patient access to the latest medical innovations. Our AI‑powered platform currently offers clinical trials from leading companies to over 5,500 sites across the globe and we are well poised for growth in 2026.
We are a growing team of passionate pharmaceutical experts, software and AI engineers, professional services members, and many more—all bringing their unique perspectives to solve the challenges facing clinical research.
Inato is the recent recipient of Fast Company’s Most Innovative Companies of 2024, Fierce Healthcare’s Fierce 15, and Built In's Best Places to Work 2025.
The RoleInato is seeking a seasoned Project Manager with proven experience in project delivery in pharmaceutical industry‑sponsored clinical trials. You’ll own the delivery of an assigned portfolio of trials and be the person who makes sure each one delivers what we committed to our customers.
As the primary point of contact for your assigned trials, you will:
Own end‑to‑end delivery:
Managing customer relationships and ensuring sites adopt our AI pre‑screening technology to deliver on your assigned trialsHelp define Inato’s emerging delivery operating model, shaping the workflows the broader delivery team will adopt
You will collaborate closely with internal teams — such as Sponsor and Site BD, Program Management, Product, and Data — to ensure seamless delivery and customer satisfaction. Reporting to the Project Management Lead within our Trial Delivery team, you will be instrumental in driving Inato’s growth by deepening sponsor trust, expanding site adoption, and raising the bar for how delivery is run.
Key Responsibilities 1. Project ManagementOwn end‑to‑end delivery for an assigned portfolio of trials, hitting each trial’s objectives.
Build and run the plan for each trial, including setup, onboarding, progress tracking, and early risk and change management — ensuring commitments are met.
Collaborate closely with our Site BD team to get sites integrated and sharing patient data for your live trials. From there, drive those sites to selection by the sponsor, and keep them prescreening throughout the trial.
Coordinate effectively across internal cross‑functional teams to keep delivery on track.
Be the embedded, trusted partner for your customers, using strategic, influential communication to protect satisfaction and unlock growth.
Lead customer communications, tailoring your message to each audience so customers stay aligned and confident in delivery.
Turn complex trial status, risks, and trade‑offs into clear, actionable points that help sponsors make decisions and keep delivery moving.
Build deep, trusted relationships by actively listening and asking follow‑up questions to surface risks and opportunities early — handling tough conversations with composure.
Feed proof points back to Sales to drive repeat business and upsell opportunities.
Help design Inato’s new trial delivery operating model and raise the team’s bar as you go.
Lead cross‑functional initiatives to design and roll out new operating plans and workflows that improve delivery and scale capacity.
Act as the voice of the customer — channel site and sponsor feedback into the product roadmap, and bring product capabilities into customer conversations.
Drive adoption of new processes and mentor junior PMs.
Experience: 7+ years of project management in the clinical trials industry in a client‑facing role
Sponsor / CRO relationship ownership: Demonstrated ability to own sponsor and/or CRO relationships directly, translating their objectives into delivery and earning…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).