Restoration Production Manager

Benefits

• 401(k) matching
• Company car
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

SERVPRO Team Allen is looking for a Restoration Production Manager who's done enough jobs to know how they should actually run and has the drive to make it happen every single time.

Brooklyn, NY (All 5 Boroughs) Full-Time Competitive + Profit Share

We run six SERVPRO franchise licenses across all five NYC boroughs. Water, fire, mold, reconstruction — large losses, commercial buildings, residential emergencies, you name it. We're not looking for someone to punch a clock. We need a field leader who takes ownership of every job from kickoff to close‑out.

• Manage active mitigation and reconstruction projects end-to-end — scope, schedule, crew, and quality
• Lead field technicians day-to-day: delegate, coach, hold the standard, and back them when they need it
• Keep documentation airtight — moisture logs, Xactimate-ready notes, photo documentation, and job files that hold up under adjuster scrutiny
• Be the face of the job for homeowners, property managers, and insurance adjusters — professional, clear, and on top of it
• Track labor, materials, and equipment — you own the job profitability, not just the timeline
• Enforce safety protocols and IICRC standards on every job, no exceptions
• Handle equipment maintenance and accountability — if it's on your truck, it's your responsibility
• Be available for emergency response — this is restoration, not a 9-to-5

• 3+ years in restoration or construction
• IICRC WRT / ASD (or ability to get certified)
• Valid driver's license — clean record
• Experience with Xactimate or job management platforms
• Comfortable managing field crews directly
• Strong communicator — crews, clients, and adjusters
• Physically capable — heavy lifting, tight spaces, ladders
• Bilingual English/Spanish a plus

• Company Vehicle — Fully equipped work vehicle
• Full Tech Package — iPad, laptop, moisture meters & all field equipment
• Profit Sharing — You help build it, you share in it
• 401(k) + Match — Company-matched retirement contributions
• Health Insurance — Company contribution toward your coverage
• Paid Training & Certs — IICRC, SERVPRO, and industry certifications covered
• Uniforms Provided — Full branded uniform set from day one
• Paid Time Off — PTO that actually accrues

• Six franchise licenses across all five NYC boroughs — serious coverage, serious volume
• Actively scaling — large commercial losses, TPA programs, and insurance carrier relationships already in place
• Leadership that came up through the trades — we know what this job takes and we respect people who do it well
• Real room to grow — this isn't a dead-end field supervisor role, it's a stepping stone for the right person