Manager, Supply and Demand Planning

Location: New York

ABOUT ROLAND FOODS
 Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 40 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company sells its quality foods across the food service, retail, and industrial channels as well as internationally.

Food service is the heart of the business, with the Roland® brand being one of the esteemed back-of-house brands in the industry. Roland Foods’ is the original purveyor of the world’s finest flavors and its assortment is unrivalled, with products spanning global cuisine segments: from French Dijon mustard, to Israeli couscous, to Thai fish sauce, to Mexican salsa macha, Roland Foods procures ingredients from the places that make them best.

And for this the Roland® brand is synonymous with quality, authenticity and creativity for the consumer and chef alike.
 ABOUT

THE ROLE
 The Manager of Supply and Demand Planning will be the leader of the Supply and Demand Planning team within the Operations department. The Supply and Demand Planning Manager will manage the team of Supply and Demand Planning Analysts, who are charged with maintaining an optimized inventory position for all items across Roland Foods’ distribution network. As the leader of the team, the manager will guide the team’s work to ensure it meets the company’s goals on service level and inventory.

They will also work highly cross-functional, leading recurring cross-functional meetings and interacting with leaders from Sales, Category Management, Logistics and other teams. The manager must have a strong understanding of demand and supply planning concepts, excellent leadership and communication skills, and the analytical expertise required to meet our KPIs. The ideal candidate will have the ability to thrive in a fast-paced cross-functional team environment, effectively coach and motivate the team, and juggle multiple responsibilities and tasks.
 As a response to the pandemic, Roland Foods office employees have transitioned to a hybrid working schedule, requiring employees to report in-person Tuesday through Thursday, with the option to telework on Monday and Friday each week. Due to the collaborative, cross-functional nature of the organization, employees at the NY and NJ offices are required to work in person for the above mentioned days, outside of any People & Culture-approved disability accommodation request.
 RESPONSIBILITIES
 Own the continuity of supply by guiding the team’s demand planning, supply planning and purchasing activities for a global portfolio of products from over 200 origin producers across multiple distribution centers
 Guide the team’s demand planning and supply planning processes in the company’s planning software (Logility); ensure consistent process and execution across team members by establishing best practices and SOPs. Coach and manage team performance against clear objectives and expectations
 Manage important setting and configurations in the company’s supply planning software (Logility) that will dictate the company’s inventory and replenishment strategy, such as safety stock levels, default sourcing settings (origin vs. warehouse transfer), SKU stratification, etc.
 Proactively seek to enhance teamwork processes to continuously improve service level, optimize inventory and warehouse transfer spend, and improve team and efficiency
 Lead several recurring cross-functional and leadership meetings:
 Bi-weekly service level performance review meeting to the Executive team and sales leaders
 Monthly S&OE meeting with the broader sales team to ensure tight coordination on demand and supply topics
 Monthly ED&E meeting with Executive team, sales and revenue management to ensure focus on selling excess and expiring inventory before it needs to be written off
 Identify, manage, and track any issues that will cause product shortages or surpluses; partner with cross-functional teams to resolve
 Support customer-specific requests for service level reporting and…