Associate Director, School-based Programming

Essential Duties and Responsibilities

The Associate Director oversees a portfolio of school-based sites and serves as the primary supervisor, coach, and operational leader for Program Directors. This role ensures high-quality programming, operational excellence, staff development and supervision, and overall compliance. The Associate Director will support the effective day‑to‑day functioning of school-based programs by monitoring performance, addressing operational challenges, strengthening staff capacity, and ensuring consistency across sites.

In addition to site-level oversight, the Associate Director contributes as an active member of the Outstation subdivision’s strategic team, informing portfolio‑wide planning, organizational learning, and program development with senior leadership.

• Provide leadership and direction across assigned sites to ensure alignment with organizational priorities, contract expectations, and departmental goals.
• Oversee a portfolio of school‑based sites to ensure safe, high‑quality, and contractually compliant programming.
• Conduct regular site visits, observations, and program reviews monitoring quality, enrollment, attendance, staffing, and youth engagement.
• Provide leadership, guidance, and oversight to Program Directors to drive program quality, contract performance, participant outcomes, and operational excellence across assigned sites.
• Analyze portfolio‑wide trends related to enrollment, attendance, staffing, participant outcomes, fiscal performance, and compliance to identify risks, opportunities, and strategic priorities; create programmatic dashboards to track data.
• Develop and implement portfolio‑wide systems, practices, and continuous improvement strategies that strengthen consistency, efficiency, quality, and contract performance across assigned sites.
• Ensure consistent implementation of program models, SEL frameworks, enrichment activities, and funder deliverables.
• Lead or support new site launches, including space setup, staffing, systems implementation, and enrollment.
• Provide site‑level leadership coverage during Program Director absences or staffing transitions.
• Develop and monitor portfolio‑wide improvement plans, ensuring corrective actions are implemented when site performance falls below expectations.

• Provide leadership and direction across assigned sites to ensure alignment with organizational priorities, contract expectations, and departmental goals.
• Oversee a portfolio of school‑based sites to ensure safe, high‑quality, and contractually compliant programming.
• Conduct regular site visits, observations, and program reviews monitoring quality, enrollment, attendance, staffing, and youth engagement.
• Provide leadership, guidance, and oversight to Program Directors to drive program quality, contract performance, participant outcomes, and operational excellence across assigned sites.
• Analyze portfolio‑wide trends related to enrollment, attendance, staffing, participant outcomes, fiscal performance, and compliance to identify risks, opportunities, and strategic priorities; create programmatic dashboards to track data.
• Develop and implement portfolio‑wide systems, practices, and continuous improvement strategies that strengthen consistency, efficiency, quality, and contract performance across assigned sites.
• Ensure consistent implementation of program models, SEL frameworks, enrichment activities, and funder deliverables.
• Lead or support new site launches, including space setup, staffing, systems implementation, and enrollment.
• Provide site‑level leadership coverage during Program Director absences or staffing transitions.
• Develop and monitor portfolio‑wide improvement plans, ensuring corrective actions are implemented when site performance falls below expectations.

• Ensure adherence to contractual obligations, licensing requirements, and agency policies, including regulations established by the Department of Education (DOE), Department of Health (DOH), NYC Department of Youth and Community Development (DYCD), and New York State Office of Children and Family Services (OCFS).
• Lead…