Project Product Introduction Manager

Job Overview

At Alstom, we understand transport networks and what moves people. From high‑speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full‑time onsite Project Product Introduction Manager in New York, NY, US we’re looking for?

• Represent the PI function within the Project Core Team and in front of the customer.
• Ensure PI processes and instructions are implemented, communicated, used, and supported both internally and externally, as formalized in the Warranty/PI Management Plan.
• Manage the full Project Warranty Work Package.
• Drive reliability growth with the customer and internally to achieve the contractual reliability target, ensuring rectifications for delivered products.
• Capture and feed back field experience and field‑data (REX) to the project/organization during start‑up, design, realization (manufacturing), and field support phases.
• Deliver all PI‑related deliverables in a timely manner and in accordance with contract and PI standards through planning, communication, and control.
• Establish the strategy and mobilization plan for commissioning and warranty periods, including defining and agreeing on the use of the customer’s infrastructure.
• Implement an incident management process to follow up on Non‑Conformity Reports (NCRs) and ensure closure of open items, field modifications/retrofits, and reporting.
• Manage project‑dedicated PI staff and ensure adequate resources are available to produce PI deliverables.
• Ensure compliance with Alstom Zero Deviation Plan (AZDP) and customer EHS requirements for all customer site activities with the support of EHS team representatives.

• Electrical engineering degree (preferred, not mandatory).
• Experience or understanding of project execution in technical or industrial environments.
• Experience in supporting transit authorities or rail transit agencies (strongly preferred).
• Knowledge of Reliability, Availability, Maintainability (RAM) principles.
• Experience in influencing reliability growth (highly desirable).
• Familiarity with data analytics and incident management processes.
• Strong communication and customer care skills.
• Team management experience, including leading diverse teams.
• Field experience in commissioning, warranty, or product introduction activities.
• Problem‑solving skills with a focus on resilience and adaptability.
• Knowledge of Environmental, Health, and Safety (EHS) standards and practices.
• Ability to identify and manage obsolescence risks effectively.

• Collaborate with transverse teams and helpful colleagues.
• Work with a dynamic and multidisciplinary team to ensure the successful execution of Product Introduction activities and reliability growth.
• Progress toward becoming a key leader in managing complex projects, building expertise in customer relations and driving continuous improvement in industrial processes.
• Utilize our inclusive and innovation‑driven working environment, where adaptability, resilience, and a commitment to learning are highly valued.
• Contribute to innovative projects.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award‑winning learning.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

$130,000 - $145,000 USD

As a global business, we’re an equal‑opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.