Senior Project Manager; B2B - Donut Studios

At New Engen, we help brands grow, not just bigger, but smarter. We’re a digital marketing agency that drives meaningful impact across the entire customer journey by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.

Donut Studios is our in‑house creative studio, purpose-built to craft high‑performing, platform‑native, and digital content for the world’s most ambitious brands. As a key part of New Engen’s suite of specialized solutions, alongside offerings like the Acorn Creator Suite, Donut Studios helps unlock breakthrough creative that drives results, fast.

Senior Project Manager responsible for the operational engine behind a key client engagement. Design, build, and evolve systems that power creative delivery from kickoff through launch, partner with clients and cross‑functional teams, and leverage AI and modern workflows to increase efficiency.

Design, implement, and continuously improve creative workflows, delivery processes, and operational frameworks that evolve alongside client needs and business goals.

Serve as the primary operational partner for your client, leading delivery conversations, status meetings, and workflow discussions with clarity, professionalism, and proactive communication.

Translate changing client priorities, campaign needs, and feedback into actionable project plans, updated workflows, and aligned internal teams without losing momentum.

Own project timelines, deliverables, and campaign calendars, proactively identifying risks, solving roadblocks, and keeping work moving from kickoff to completion.

Leverage AI‑powered tools and automation to improve briefing, project tracking, communication, and creative operations while continuously exploring new ways to work smarter.

Manage resource planning, staffing, and team capacity to ensure projects are appropriately supported while maintaining a sustainable workload across the engagement.

Mentor and support junior project managers while fostering strong collaboration across creative, strategy, and client teams to deliver exceptional work together.

Regularly evaluate delivery processes, identify opportunities for improvement, and implement solutions before challenges become client‑facing issues.

• 5+ years of project management experience within a digital marketing agency, creative agency, or similarly fast‑paced environment.
• Proven experience building and optimizing project management systems, workflows, and operational processes, not simply maintaining existing ones.
• Strong client‑facing experience with the confidence to lead delivery conversations, manage expectations, and build trusted relationships.
• Expertise managing complex, multi‑disciplinary creative projects with competing priorities and evolving scopes.
• Experience with resource planning, capacity management, and staffing across cross‑functional teams.
• Proficiency with Asana, Slack, Google Workspace, and Airtable (or similar project management and collaboration platforms).
• Demonstrated experience leveraging AI tools to improve operational efficiency, project workflows, and team productivity.
• Exceptional organizational skills with the ability to anticipate risks, solve problems proactively, and thrive in ambiguity.
• Strong leadership, communication, and mentorship skills with a collaborative, solutions‑oriented mindset.
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field is preferred but not required.

• Medical, Dental, Vision, Short/Long‑Term Disability, Life/AD&D
• 401(k) – Employer match
• HSA – Employer contributes
• Flexible Vacation & PTO plan
• Paid Maternity / Paternity
• Paid Holidays
• Remote/Flex day schedule
• Laid back office environment
• The coolest team ;)
• Fun company events & off‑sites

Salary Range: $65,000–$72,500. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and…