Director Program/Portfolio Management
Job in
New York, New York County, New York, 10261, USA
Listing for:
Metropolitan Transportation Authority (MTA)
Full Time, Part Time
position
Listed on 2026-07-18
Job specializations:
-
Management
IT Project Manager, Project & Program Management
-
IT/Tech
IT Project Manager
Salary/Wage Range or Industry Benchmark: 156476 - 184692 USD Yearly
USD
156476.00
184692.00
YEAR
Job Description & How to Apply Below
Location: New YorkDescription
JOB TITLE:
Director, Portfolio/Program Management
DEPARTMENT/DIVISION:
Information Technology
SUPERVISOR:
Deputy Chief, Technology Officer
LOCATION:
2 Broadway, New York, NY 10004
HOURS:
9:00 am - 5:30 pm (7.5 hours/day) or as required
SALARY RANGE: $156,476 - $184,692
This position is eligible for teleworking. New hires are eligible to apply 30 days after their effective date of hire.
Summary
The Director, Portfolio/Program Management is responsible for overseeing and leading MTA’s IT projects, ensuring that all programs and projects are executed effectively and efficiently, and deliver the intended business outcomes. This role involves strategic alignment of projects and programs with the company’s goals, resource management, risk management, and continuous improvement of project management practices. The Director works closely with executive leadership, project and program managers, and other stakeholders to ensure that the portfolio of projects and programs is managed to achieve maximum value and benefits for MTA.
Responsibilities
Directs a portfolio of programs and projects by aligning projects with programs to support the direction of the MTA and provide optimal value to the enterprise.Oversees the maintenance of the IT Business Plan, which is supported by Operating and Capital funded budgets as well as in line with the MTA Financial Plan.Oversees a portfolio of projects/programs including timeline, budget, scope, and resourcing as compared to the original budget/plan. Manages risks or changes to the original plan. Escalates differences where necessary.Oversees the allocation and utilization of resources across projects and programs.Translates IT-wide strategies into action plans for the Portfolio/Program Management Function.Leads identification, assessment, and mitigation of risks across the portfolio of projects to minimize impact on the organization.Oversees key performance indicators (KPIs) to track progress and success of programs, reporting these to senior leadership.Leads change management efforts associated with the program, ensuring that changes are smoothly and successfully implemented to achieve lasting benefits.Oversees relationships with technology vendors and service providers, negotiating contracts and managing partnerships.Directs a comprehensive understanding of the company-wide strategic goals with a focus on how technology can improve the company’s strategic position.Directs relationship with the key business unit users and demonstrates the value of IT to the business community to promote and advance the business goals of the MTA and ensure users are making full use of system capabilities.Directs business operations to identify process improvement opportunities, and model current and desired scenarios for stakeholder review, consideration, and approval.Directs work with design and engineering teams to deliver solutions that have demonstrable and measurable impact and determine the best technical implementation methods to achieve our customer and business objectives.Directs product management best practices that maximize the value of existing technology and methodologies, to enable the Product team and the organization to operate more effectively as the organization scales.Directs work with engineering, design, data, lifecycle, and member support teams to build software collaboratively and inclusively.Attracts, develops, coaches, and retains high-performance team members, empowering them to elevate their level of responsibility, span of control, and performance.Identifies, assesses, and mitigates risks. These risks may arise from numerous sources (e.g., financial instability, legal obligations, strategic management mistakes, and unforeseen incidents).Ensures program/portfolio/product and personnel adhere to all organizational policies and procedures, as well as any relevant laws and regulations, including MTA standards, ethical policies and guidelines. Performs periodic recertifications of devices and user usage.Establishes and monitors metrics for organizational performance to ensure alignment with MTA's objectives. Responsible for maintaining dashboards, deploying…
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