Store Director @ Candyland NYC

1335 Ave of the Americas, New York, NY 10019, USA

Posted Friday, July 17, 2026 at 10:00 AM

Lead the
Experience . Shape the Strategy. Build the Team.

At Candy Land NYC ,we'recreating more than a candy store—we'recreating an immersive destination where guests of all ages discover wonder, celebrate imagination, and indulge their sweet side. Every visit is designed to spark joy through hospitality, storytelling, playful discovery, and unforgettable moments.

As the Store Director
,you'lldo more than lead a retail business—you'llshape one of the most unique guest experiences in retail. This unique concept blends retail, entertainment, and hospitality into an experience guests will remember long afterthey'veleft the store.

You'llserve as the visionary behind the daily guest experience, balancing strategic business leadership withpeopledevelopment and operational excellence.

You'llinspire an exceptional team, partner with key stakeholders, and continuously evolve the guest experience while delivering outstanding business results andbeing an impressive steward of the Candy Land brand.

If you love building culture, thinking strategically, solving challenges creatively, and making work genuinely fun,we'dlove to meet you.

The Store Director is the strategic and operational leader of the Candy Land NYC experience, responsible for driving business performance while creating an unforgettable destination for every guest.

This role goes beyond traditional retail leadership.

You'll translate business insights into action,identify opportunities to grow the business, cultivate strong partnerships, and continuously elevate theguestexperience through innovation, coaching, and operational excellence.

As a visible leader,you'llspend much of your time on the sales floor connecting with guests, coaching your team, celebrating wins, and ensuring every visit feels magical. Behind the scenes,you'llanalyze performance,anticipate business trends, develop talent, and create strategies that keep Candy Land NYC fresh, exciting, and thriving.

• Drive Results – Lead strategic business performance.
• Grow People – Build future leaders and an exceptional culture.
• Imagine What's Next – Continuously evolve the Candy Land NYC experience through creativity, innovation, and strategic thinking.

• Inspire, coach, and develop a team committed to creating joyful, memorable guest experiences.
• Foster a culture where fun, curiosity, hospitality, and accountability thrive together.
• Recruit, onboard, develop, andretainexceptional talent while building a strong leadership bench.
• Create an environment where recognition, celebration, and continuous learning are part of every day.
• Empower leaders to make decisions, solve problems, and think like business owners.
• Partner closely with Event Network leadership, property partners, and brand stakeholders toalignbusiness priorities, bringnew ideasto life, and deliver extraordinary guest experiences.
• Encourage innovation by testing new ideas, celebrating creativity, and continuously finding ways to make the experience even sweeter.

• Champion the Candy Land NYC guest experience and brand standards.
• Ensure every guest interaction reflects our promise of creating lasting memories.
• Lead with hospitality, storytelling, energy, and genuine enthusiasm.
• Look beyond transactions to create memorable moments guestscan'twait to share.
• Continuously evaluate the guest journey,identify opportunities to surprise, delight, and improve.
• Empower your team to confidently resolve guest concerns while turning challenges into memorable recoveries.
• Ensure every visit feels immersive, playful, and unmistakably in Candy Land NYC .

• Own the business by achieving…