Assistant Vice President, Workforce Services

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an Assistant Vice President of Workforce within the Workforce Department to oversee a multi-site portfolio of workforce development and community stabilization programs serving diverse populations across Queens and the Bronx. This role reports to the Vice President of Adult Programs, supervises senior leadership staff, and collaborates across departments to advance Commonpoint’s mission and support economic stability and self-sufficiency for individuals and families throughout New York City.

Weekend hours as needed. This position is onsite 5 days per week.

• Provide strategic and operational oversight across a $14+ million portfolio, including workforce development, opportunity youth, food access, outreach, and benefits programs across multiple sites.
• Lead integrated workforce and stabilization service models that connect participants to employment, vocational training, benefits access, food support, and additional wraparound services.
• Oversee workforce programming serving youth and adults, including job readiness, career pathways, vocational training, employer partnerships, work-based learning, and job placement initiatives.
• Ensure all programs maintain strong performance outcomes and meet contractual goals and milestones across city, state, and philanthropic funding sources.
• Utilize data, dashboards, and reporting systems to evaluate program effectiveness, identify trends, and support operational and strategic decision-making.
• Support continuous improvement efforts related to participant experience, program quality, service accessibility, and cross-program referrals.

• Support oversight of operations of Commonpoint’s Jack and Shirley Silver Workforce Hub in Elmhurst, Queens, and support coordination across additional workforce and community support sites, including Jamaica and the Bronx.
• Ensure effective day-to-day front desk operational systems related to participant flow, intake, referrals, scheduling, space coordination, and service integration across programs.
• Collaborate with internal departments to strengthen operational infrastructure, participant experience, and cross-site coordination.
• Support operational planning for funder and partner site visits, vocational training and educational classes, workforce events, community events, and community service delivery.
• Ensure programs maintain safe, responsive, and participant-centered environments across all sites.

• Oversee divisional budgets, spending, forecasting, and financial reporting in collaboration with senior directors, directors, and finance staff.
• Support budget accountability and forecasting processes utilizing Adaptive.
• Monitor staffing structures, program expenditures, and funding allocations to support fiscal sustainability and operational effectiveness.
• Ensure compliance with all contractual deliverables, reporting requirements, audits, and regulatory standards across government and philanthropic funding streams.
• Support development and fundraising efforts by identifying funding opportunities and contributing to grant proposals, program narratives, and reporting.

• Supervise Senior Directors and Managers across multiple program areas and locations.
• Foster a collaborative, accountable, and supportive team culture focused on participant outcomes and operational excellence.
• Support leadership development, succession planning, and professional growth opportunities across the division.
• Conduct regular supervision, performance management, and staff development planning with leadership staff.
• Promote cross-program collaboration and information sharing between the workforce, youth, pantry, outreach, and benefits teams.

• Maintain strong relationships with government agencies, employers, funders, elected officials, partners, and community-based organizations.
• Represent Commonpoint in workforce, community support, and partnership meetings throughout New York City.
• Strengthen employer partnerships and community collaborations…