Chief Compliance Officer

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Regular Full-Time Compliance 220 Liberty St, Warsaw, NY, US

Salary Range: $ To $ Annually

As a key senior leader of a growing and innovative financial institution, the Chief Compliance Officer (CCO) oversees all regulatory compliance and ethics functions for Five Star Bank and its investment affiliate, Courier Capital. The CCO is responsible for maintaining a sustainable Compliance Management Program (CMP), including Fair Lending and Community Reinvestment Act (CRA) programs, to ensure compliance with applicable laws and regulations while proactively identifying and mitigating emerging risks.

Reporting regularly to the Board of Directors, Risk Oversight Committee, and executive leadership, the CCO provides strategic oversight of compliance risk within the Company's established risk appetite. The role leads the Compliance Committee and serves on key cross-functional committees to align compliance and ethics strategies with business objectives and regulatory expectations.

The CCO is accountable for Board‑approved compliance and risk programs, ensuring they remain effective, responsive to regulatory developments, and aligned with organizational goals. Core responsibilities include compliance training, risk assessments, testing and monitoring, policy governance, complaint management, regulatory change management, and issue remediation.

The CCO also leads a high‑performing second line of defense compliance team, partnering closely with business leaders to provide guidance, support sound risk management, and drive a culture of compliance across the enterprise. As a senior member of the Risk Department, the CCO contributes to the broader risk management framework and brings a strong understanding of enterprise risk, operational risk, information security, and financial crimes risk management while exemplifying the Company's values and leadership expectations.

• Compliance Program – Responsible for directing the Company’s compliance strategy by maintaining and effecting on the Company’s ongoing Compliance Program. Develops and maintains corporate compliance policies and establishes compliance review procedures.
• Regulatory Change Management – Interprets legislation or pending legislation and develops strategies for ensuring organizational compliance. Assists the firm in understanding and addressing all applicable laws and regulations.
• Change Management – Responsible for ensuring changes sponsored by the Company Compliance Department are managed in accordance with corporate change management policies. Supports line of business change management to ensure mitigation of adverse or unintended impacts.
• Risk Assessments;
  Issues/Actions – Oversee the conduct of annual risk assessments designed to identify and mitigate regulatory compliance risk issues; providing guidance to the First Line in crafting and documenting risk remediation actions and monitoring administration of remediation plans to successful completion; and providing quarterly interim risk assessment updates based on compliance testing and monitoring activities and issues management.
• Compliance Testing – Develops an annual risk‑based Compliance Testing schedule and ensures the compliance testing team executes timely compliance testing engagements and reports on testing outcomes through the committee structure.
• Compliance Management – Manages the staff of and directs the activities of the Company’s Compliance Department.
• Complaint Management – Oversees the administration of the Company’s Complaint Management Program.
• Committee Governance – Chairs…