General Manager: SAU LEE

About the Brand:

SAU LEE exists to redefine what modern Chinese femininity looks and feels like on the global stage. Inspired by the evolution of Chinese culture and the women shaping it today, we celebrate a new expression of femininity that is confident, cultured, ambitious, sensual, and unapologetically modern. We create fashion that honors where we come from while embracing where we are going, proving that heritage and modernity are not opposing ideas, but powerful partners.

We are seeking a strategic and visionary General Manager to lead our boutique, powered by the Leap Platform, in SoHoopening September 2026. This opportunity is ideal for an accomplished retail leader who thrives on full business ownership—developing exceptional teams, driving profitable growth, and creating memorable customer experiences.

As the leader of the boutique, you will be accountable for the overall success of the business, translating brand strategy into commercial results while cultivating a high-performing, customer-focused culture. You will lead with confidence and accountability, inspiring your team to consistently exceed sales goals, strengthen customer loyalty, and deliver an elevated in-store experience.

Beyond the four walls of the boutique, you will serve as a brand ambassador within the local market, building community partnerships, supporting events and activations, and identifying opportunities to grow brand awareness. In partnership with Leap, you may also contribute to new store openings, cross-store initiatives, and broader market priorities.

Annual Pay Range:$75k – $90k
Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

• Own the overall performance of the boutique, driving sales, profitability, and long-term business growth.
• Translate business objectives into actionable strategies that deliver measurable results.
• Analyze business trends and key performance metrics to identify opportunities, optimize performance, and exceed sales goals.
• Champion an entrepreneurial mindset by identifying opportunities to grow the business within the local market.

• Lead by example on the sales floor, creating a welcoming, service-first culture that delivers memorable customer experiences.
• Inspire the team to build authentic customer relationships through personalized service, product expertise, and thoughtful engagement.
• Leverage customer insights and business trends to strengthen loyalty, increase repeat business, and drive long-term growth.

• Recruit, coach, and develop a high-performing team committed to delivering exceptional results.
• Foster a culture of accountability, collaboration, and continuous learning through consistent coaching and feedback.
• Build leadership bench strength by developing future leaders and supporting internal growth opportunities.

• Expand the boutique's presence through community partnerships, local events, networking opportunities, and strategic activations.
• Serve as a brand ambassador, cultivating meaningful relationships that strengthen customer engagement and increase brand awareness.
• Support new store openings, cross-store collaboration, and market initiatives as business needs evolve.

• Ensure exceptional execution across scheduling, visual merchandising, inventory management, payroll, compliance, and operational standards.
• Balance operational excellence with an elevated customer experience, ensuring every detail reflects the brand.
• Lead the business with sound judgment, agility, and accountability in a dynamic retail environment.

• Business Growth & Profitability:Drives sales growth and profitability through strong commercial execution and effective management of key business metrics.
• Customer Experience & Brand Loyalty:Builds lasting customer relationships through exceptional service, personalized engagement, and strategies that strengthen loyalty and repeat business.
• Team Engagement & Development:Develops an engaged, high-performing team through effective leadership, coaching, succession planning, and talent development.
• Brand & Community Impact:Expands brand awareness through community partnerships, local activations, and meaningful market engagement.
• Operational Excellence:Maintains exceptional execution across merchandising, inventory, financial controls, scheduling, compliance, and overall store operations.

• 5+ years of progressive retail leadership experience
  with full accountability for business performance, team development, and operational excellence.
• Demonstrated success leading boutique, specialty, premium, or customer-focused retail environments.
• Strong business acumen with the ability to analyze performance metrics, develop commercial strategies, and drive profitable growth.
• Proven ability to recruit, coach, and develop…