Assistant Director of Citywide Address Assignment Team (CAAT

THE AGENCY

The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long-term sustainability.

DCP supports the City Planning Commission in its annual review of hundreds of land use applications. The Department also advises on citywide strategic and capital planning, analyzes data, conducts policy analysis, and creates open data and civic engagement tools.

The Department of City Planning offers staff meaningful opportunities to help shape the future of New York City and address some of its most pressing challenges. The Department values public service, collaboration, and creativity, and supports professional development. Learn more about DCP .gov/planning.

The new Citywide Address Assignment Team (CAAT) is responsible for supporting all of the official address assignments and verifications to new and existing buildings and other structures across the five boroughs, as well as maintaining a database of all officially assigned addresses for New York City. The division is comprised of a team with specialties in executing address assignment functions such as processing address requests, coordinating with other agencies and external partners, disseminating relevant information to various stakeholders, maintaining digital records for all officially assigned addresses in the five boroughs, and providing customer service support for property owners.

This team is responsible for executing these functions and services to ensure accuracy and efficiency in address assignment and verification for buildings and other structures, which is integral to creating an efficient process for residential and commercial construction, infrastructure needs, effective emergency management, and accurate mail delivery services. To Additionally, the team will issue formal notices for non-compliance or misuse of official address assignments.

DCP is seeking a highly experienced and detail-oriented Assistant Director for the Citywide Address Assignment Team. Reporting to the Director of Citywide Address Assignment Team, this role will support the unit's work of receiving and processing address requests, disseminating relevant information to various stakeholders, providing customer service support to constituents, and coordinating with other City agencies and entities. The ideal candidate will be an experienced manager and systems-thinker, who is comfortable managing address requests for highly complex developments and comfortable providing in-depth customer service support to City residents and developers.

The Assistant Director's primary areas of responsibility will include, but are not limited to:

• Support the Director of the Citywide Address Assignment with leading a team consisting of Senior Citywide Address Assignment Technicians, Citywide Address Assignment Technicians, and administrative staff, including staff management responsibilities;
• Oversee and support in address assignment requests across the five boroughs for large scale, complex developments.
• Support in design, management, and maintenance of an accurate database of new and existing address assignments for all five boroughs;
• Manage projects to improve data quality and process efficiencies;
• Innovate work procedures and methodologies; document systems and workflows, and develop training materials;
• Execute geographic processing programs, coordinate data releases, and publish datasets;
• Act as a liaison for city agencies, external partners, and constituents;
• Perform related tasks as needed.

A well-organized workplace leads to a productive and happy workforce. DCP leaders are responsible for setting the tone and ensuring everyone works together towards a common goal, which includes, but is not limited to, developing staff and teams and advancing division and agency work plans.

• Building strong and cohesive teams, including integrating new staff into division and team structure
• Supervising and tracking the progress of staff projects and assignments and ensuring that employees are meeting their work goals and objectives
• Providing guidance and constructive criticism to employees and helping them develop as professionals, including but not limited to completing mid-year and year-end performance appraisals within designated time frames
• Ensuring that staff are following citywide and agency policies

• Managing and outlining the work program for teams and staff
• Overseeing internal and external stakeholder engagement and outreach
• Supporting internal and external communications
• Providing strategic and policy direction
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