Head of Design

About Us

Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and Nerd Wallet for delivering the #1 digital banking experience in the country.

Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and Nerd Wallet for delivering the #1 digital banking experience in the country.

Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the US.

As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and Nerd Wallet for providing the #1 digital experience for a bank or credit union in the US.

This Head of Design role is ideal for a dynamic leader who is both a player and a coach, capable of crafting a compelling design vision across various products while actively engaging in hands‑on support. The Head of Design will foster a collaborative environment, mentor and grow a team of talented designers, and drive the strategic direction of the design function.

This role requires a deep commitment to design excellence, team growth, and creating streamlined design processes to produce exceptional, user‑centered products quickly.

• Design Vision & Strategy:
  Shape and execute a unified design vision across products, aligning with Product Management and Engineering to create cohesive and impactful user experiences.
• Team Leadership & Mentorship:
  Lead, mentor, and develop a team of 3-5 Product Designers, focusing on skill development and design quality, fostering a culture of ownership, helpfulness, and appreciation for quality.
• Process Optimization:
  Establish and refine design processes, methodologies, and best practices for efficient and high‑quality product development, including design systems and frameworks for scalable design.
• Cross‑functional
  
  Collaboration:
  
  Partner with Product, Engineering, Marketing, Sales, and Customer Success teams to ensure design aligns with go‑to‑market strategies and customer needs.
• Talent Management:
  Recruit and manage talent, driving hiring and professional development efforts within the design department, and championing inclusive practices.
• Strategic Alignment:
  Work with executive stakeholders to align design strategies with company objectives, balancing ambition with technical constraints to meet both business goals and user needs.

• Proven experience in building and leading design teams, ideally with a background in SaaS or metric‑driven products.
• Expertise in shaping product strategy at an executive level and aligning stakeholders on design vision.
• Strong mentorship skills, with a track record of developing design leaders and creating clear growth paths for team members.
• Comprehensive understanding of design trends and a strong portfolio showcasing a broad range of design…