Senior Director – Executive Communications

Responsibilities

• Play a key role in the Executive Communications team’s development and execution of the communications program for TIAA's CEO
• Support communication activities for other Executive Committee leaders
• Provide strategic communication counsel, key messages, talking points and background briefings for CEO appearances and meetings
• Create and edit talking points, background briefings, scripts and key messaging as needed for CEO and Executive Committee member engagements and appearances
• Create internal and external correspondence on behalf of the CEO
• Staff CEO and Executive Committee members at internal and external appearances, including evenings, weekends and overnight travel
• Ensure all aspects of CEO and Executive Committee member communications are strategically aligned with the firm’s goals
• Play key role in CEO social media strategy and campaign content review
• Provide strategic communications counsel and recommendations
• Evaluate and vet internal and proprietary AI tools and agents for suitability, risk, and fit within the team's workflows

• 5+ years of executive level communication experience
• 7+ years of executive level communication experience preferred
• Financial services experience preferred
• Investor relations experience helpful
• Demonstrated experience evaluating, adopting, and governing AI tools and platforms in a professional communications or corporate environment
• Organized, high-energy individual capable of working in a fast-paced and fluid environment
• Experience in handling crisis communication, demonstrating sound judgment and a proactive approach
• Excellent oral and written communications skills
  
  Familiarity with enterprise AI governance frameworks, responsible AI principles, and best practices for AI use in a regulated industry