Enterprise Customer Success Leader - Retention & Growth
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-02
Listing for:
PermitFlow
Full Time
position Listed on 2026-08-02
Job specializations:
-
Management
General Management, Operations Management, Project & Program Management
Job Description & How to Apply Below
Permit Flow is seeking an experienced Senior Manager/Director of Customer Success to lead and scale our enterprise CS team in a hybrid New York City setting. You will own the enterprise book of business across multiple branches and regions, managing executive stakeholders and complex rollouts.
In this role you will mentor 8 Enterprise CSMs, drive retention and expansion, and partner with Sales, Product, and Operations to shape roadmaps.
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