Operations Manager

Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom.

We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools - growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org .

Reporting to the Director of Operations, the Operations Manager will be responsible for supporting school-based staff with operational information systems, maintaining and analyzing operational data, supporting student recruitment and enrollment, supporting and managing special projects, and coordinating any network-wide academic or operational purchasing. This is an exciting opportunity for a dynamic and driven individual to develop a range of operations skills in a growing, fast-paced environment.

The ideal start date for this role is June 22, 2026.

• Serve as a point of contact for the school, including managing the office, greeting families and other visitors, and answering phone calls and emails;
• Provide comprehensive support to overall school operations and cultural practices;
• Manage the cleanliness and organization of the operations office;
• Ensure that there is a welcoming and customer service environment.

• Create and manage inventory systems that ensures school purchases and stocks required curricular materials (e.g., textbooks, science kits, etc.) and other operational school-wide purchases;
• Responsible for training staff on the ordering system;

• Support with ensuring facilities issues are raised and addressed in a timely fashion;
• Participates in regularly scheduled walkthroughs with the Director of Operations to ensure facilities and operational systems are in good working order;
• Develop and manage systems to uphold aesthetics standards with staff.

• Support the development and implementation of school-wide systems and procedures that ensure operational excellence within the school. Systems include but are not limited to Transportation, Safety, School Lunch Program, procurement, and compliance tracking;
• Manages school-wide systems to ensure successful execution of arrival, dismissal, and attendance
• Supports the Director of Operations in identifying areas for improvement and helps to continually improve school operations systems and procedures and lead or support with special projects in this area.

• Manage student recruitment, enrollment and re-enrollment process under the guidance of the Director of Operations;
• Manage the outreach and communication to prospective and accepted families;
• Manage the outreach and communication to current DREAM families to support with re-enrollment process;
• Create and manage the Family Referral Process, including current family outreach regarding referral process, referral data collection, and outreach to submitted;
• Plan and execute family engagement events under the guidance of the Director of Operations;
• Manage enrollment and re-enrollment data, including wait list management and student discharges, to ensure campus meets and maintains grade level enrollment targets;
• Plan and execute logistics for student recruitment events including but not limited weekend and after-hours events.

• Manage scholar information data systems and ensures all platforms are up-to-date and accurate (Powerschool, ATS, School Mint);
• Conduct data entry and analyze and report on operations data, including data required for school, board and regulatory reporting;
• Manage the maintenance and execution of centralized systems, such as distributing student Metro Cards, uniforms and any other materials along with coordinating school food services…