Director, Portfolio​/Program Management - Agile

9:00 am - 5:30 pm (7.5 hours/day) or as required

This position is eligible for teleworking. New hires are eligible to apply 30 days after their effective date of hire.

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 24/7/365 basis in support of the MTA organization and its ridership.

MTA IT’s Portfolio and Program Management job family is comprised of empowered, multi-functional individuals who focus on overseeing product management and development programs within the organization, from strategy to delivery. Portfolio and Program Management individuals are also responsible for managing all projects and programs to ensure that transportation is effective and secure, and back-end information systems are operational to support MTA goals and priorities.

The Director, Portfolio/Program Management is responsible for overseeing and leading MTA’s IT’s projects, ensuring that all programs and projects are executed effectively and efficiently, and deliver the intended business outcomes. This role involves strategic alignment of projects and programs with the company's goals, resource management, risk management, and continuous improvement of project management practices. The Director works closely with executive leadership, project and program managers, and other stakeholders to ensure that the portfolio of projects and programs is managed to achieve maximum value and benefits for MTA.

• Directs a portfolio of programs and projects by aligning projects with programs to support the direction of the MTA and provide optimal value to the enterprise.
• Oversees the maintenance of the IT Business Plan, which is supported by Operating and Capital funded budgets as well as in line with the MTA Financial Plan.
• Oversees a portfolio of projects/programs including timeline, budget, scope, and resourcing as compared to the original budget/plan. Manages risks or changes to the original plan. Escalates differences where necessary.
• Oversees the allocation and utilization of resources across projects and programs.
• Translates IT-wide strategies into action plans for the Portfolio/Program Management Function.
• Leads identification, assessment, and mitigation of risks across the portfolio of projects to minimize impact on the organization.
• Oversees key performance indicators (KPIs) to track progress and success of programs, reporting these to senior leadership.
• Leads change management efforts associated with the program, ensuring that changes are smoothly and successfully implemented to achieve lasting benefits.
• Oversees relationships with technology vendors and service providers, negotiating contracts and managing partnerships.
• Directs a comprehensive understanding of the company-wide strategic goals with a focus on how technology can improve the company’s strategic position.
• Directs relationship with the key business unit users and demonstrates the value of IT to the business community to promote and advance the business goals of the MTA and ensure users are making full use of system capabilities.
• Directs business operations to identify process improvement opportunities, and model current and desired scenarios for stakeholder review, consideration, and approval.
• Directs work with design and engineering teams to deliver solutions that have demonstrable…