Director of Residential Program Services - Bronx

Summary

Under general direction, is responsible for providing direction, guidance and oversight to assigned Residential Services program. Ensures through subordinate management, that program is managed in accordance with Agency policies and regulations and requirements of applicable regulatory agencies. Is responsible for overseeing assigned program including personnel, budgeting, services to individuals, regulatory compliance and physical plant management.

• Ensures that all measures for safety and well-being are maintained at the highest level.
• Provides overall direction, guidance and supervision to staff at assigned residential program(s).
• Facilitates staff meetings with program staff on a regular basis.
• Interviews, hires, evaluates, orients, trains, provides progressive discipline and when necessary, terminates insubordinate staff.
• Maintains records on insubordinate staff such as level of performance, specific deficiencies, performance improvement sessions, training records, etc.
• Facilitates individual supervisory meetings with staff to discuss program, personnel or training needs and assesses their performance.
• Responds to program and work‑related questions, problems and complaints from staff, families and outside regulatory agencies.
• Ensures that assigned sites are kept clean, neat, healthy and safe.
• Oversees the development of policies and procedures for assigned programs.
• Ensures program complies with agency policies and procedures.
• Ensures programs are meeting goals and the people we support are receiving optimum care.
• Represents division on agency committees and at outside meetings.
• Develops, secures approval of, and monitors budget for residential program(s).
• Develops long‑range program plans including new programs for Residential Services.
• Performs specific projects as assigned.
• Oversees preparation for outside regulatory audits.
• Make recommendations and implement new programs and services for assigned program(s).
• Prepares various concise written reports as assigned.
• Conducts investigations at other agency programs, as assigned.
• Ensures program complies with all OPWDD and other agency regulations.
• Due to the nature of the position, it requires on‑call responsibility 24/7.
• Performs related duties as requested.

• Bachelor's Degree in Human Services or related field.
• At least seven years of progressively more responsible managerial experience, preferably with the developmentally disabled population.
• Valid New York State Driver's License is preferred.
• Excellent written and verbal communication skills, with the ability to connect with and engage diverse audiences.
• Ability to achieve goals and deliverables through coordination of many individuals and activities.
• Ability to accept and work within a wide variety of cultural, educational, and religious differences.
• Willingness and drive to grow and develop programs and opportunities.
• Ability to multitask in a fast‑paced environment with tight deadlines.
• Exhibits professional ethics, discretion, and courtesy when dealing with others.
• Strong leadership and management skills with the ability to motivate staff, volunteers, and interns.
• Demonstrates proactive approaches to problem‑solving with strong decision‑making capability.
• Highly resourceful team‑player, with the ability to also be extremely effective independently.
• Establishes and maintains positive and supportive rapport with staff and supported persons as well as with volunteers, aiding in retention and providing coaching as needed.
• Passion for ADAPT's mission and demonstrates a commitment to the non‑profit disability sector.

$65,000 - $75,000 Annually + Industry-Leading Benefits!

ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.