Program Director - Business Modernization Program

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Job Title:

Program Director
- Business Modernization

Reporting To: GVP
- Finance

Work Schedule:

Onsite – Buffalo, NY

The Modernization Program Director is accountable for the strategic leadership, governance and successful delivery of the global end-to-end ERP implementation and business modernization initiatives, applying an enterprise-wide lens to design and execution This role ensures strong alignment between enterprise business strategy, technology execution and change management while actively managing program risk, budget, timelines and stakeholder expectations.

The Director serves as the single point of accountability on the business side of the ERP program and is a trusted partner to executive leadership, business owners, and Corporate IT. This role is critical to enabling operational excellence, scalable growth and business modernization across the enterprise. The Director will lead stabilization, optimization and long-term value realization, ensuring ERP is fully embedded in daily operations and consistently delivers sustained business outcomes.

The role will also lead additional modernization activities required by the operating group.

Own and lead the end-to-end ERP program for the Commercial Aircraft Group, from planning and design through go-live and post-implementation stabilization applying an enterprise-wide lens. Ensure alignment with the enterprise business strategy, operating models and architecture to design principles and working assumptions throughout the process. Serve as a decision-maker for business process topics throughout the ERP program lifecycle. Define Key Program Metrics (KPIs) and socialize across all functions.

Lead, Manage and develop the CAG ERP team to ensure clear communication, process ownership, data readiness and cost & schedule including: CAG ERP Business Process Champion Team Organizational Change Management (OCM) Office Program Management Office (PMO) Finance Manager ERP Data Lead team Drive disciplined scope management, issue resolution and decision making.

Build and maintain strong partnerships with CAG division and business unit leadership to understand strategic financial, manufacturing, and operational priorities. Provide clear, concise and transparent communications to executive stakeholders on status, financials, risks and outcomes. Define, own, and drive future-state business processes, ensuring standardization and scalability across global operations. Align ERP process design with corporate standards, internal controls, regulatory requirements, and audit expectations.

Serve as the primary liaison to the Steering Committee, with accountability for escalating risks, issues and decisions as required.

Lead collaboration with business leaders to gather, document, and validate requirements for ERP (including SAP, MES, PLM, and production financial planning systems). Oversee the implementation, testing, and deployment of ERP integrations. Ensure end-to-end process integration supporting manufacturing execution, product lifecycle management, cost control, and financial reporting. Coordinate and manage vendors and consultants as needed. Ensure data cleansing practices are consistently applied and aligned across the enterprise.

Act as the primary liaison between IT, Finance, Manufacturing, Engineering, Supply Chain, and business operating groups. Facilitate communication on active initiatives, operational needs, risks, decisions, and enhancement requests. Partner with Corporate IT ERP teams to ensure alignment with broader organization’s enterprise architecture, standards, and delivery outcome objectives.

Oversee the development and implementation…