Operations & Administration Manager - New York City Office

Operations & Administration Manager
- New York City Office

Job Category
:
Non-Field Office

Requisition Number
: OFFIC
002055

• Posted :
  May 22, 2026
• Full-Time
• On-site

Showing 1 location

NY
- New York SI Office
New York City, NY 10007, USA

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, Casey Family Programs works in all 50 states, the District of Columbia, two territories, and tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live.

Casey Family Programs values diversity, equity, inclusion, anti-racism, anti-discrimination, and respect for individuals in the workplace. We encourage candidates with diverse lived experience and perspectives to apply.

This position is in our New York City office and requires to be onsite Monday - Friday.

The Operations and Administration Manager is responsible for management of the day-to-day administrative functions of the System Improvement field office. Designs, implements and oversees effective and efficient administrative processes and partners with the management team and with other Casey work units to ensure compliance with applicable laws, local regulatory requirements, Casey policies/procedures and standards. This position provides support to the Managing Director and management team to accomplish Systems Improvement objectives.

Responsible for the management of the field office physical plant to both protect Casey’s investment and to ensure it is a safe and welcoming environment.

• Oversees and manages the full range of administrative business functions including developing and maintaining processes and procedures for financial management (employee expenses, payment authorizations, credit cards, etc.), contract administration, facility management to include equipment monitoring, facility maintenance, building management liaison, security, and other office operations as needed. Responds to incoming inquiries on a wide variety of issues and works extensively with other support units to complete work processes and ensure resolution and timely completion of projects.
• Manages projects and events in conjunction with the MD, Senior Director(s) and work unit leadership team. Research venues, negotiates contracts, organizes food and transportation, sends invitations and prepares meeting materials. Coordinates with work unit staff, other Casey work units, external partners, and vendors to ensure successful project/event completion.
• Maintains the MD and/or Senior Director’s calendar and travel schedule. Works closely with the MD, Senior Director(s), the work unit leadership team, and other internal and external parties to ensure a well-coordinated schedule. Provides support coordinating meetings, preparing documentation, and scribing meeting notes. Administers the SharePoint site.
• Supports the MD or Senior Director and the work unit leadership team in the development of the budget. Provides ongoing budget monitoring and variance analysis; prepares budget adjustments as needed. Works with work unit staff to ensure accurate processing of invoices, expense reports, and other financial items.
• Supervises the administrative assistants and other administrative staff as assigned. Establishes performance expectations, assigns, manages and balances tasks and projects, and manages outcomes. Reviews/approves work, providing feedback and coaching, and ensures opportunities for professional development and growth of supervises. Provides leadership to administrative staff to promote quality interactions and support to youth and families receiving services and to clinical staff providing services.
  
  Utilizes effective conflict resolution and de-escalation skills as needed.
• Performs other duties as assigned.

• A college degree and 5 years of relevant office management experience, including 2 years of supervision responsibilities, is required. Working experience in a similar role may be…