District Manager, Management

At SEV Laser, every client interaction matters. From the moment a client walks through our doors, our clinic teams create a welcoming, seamless, and elevated experience that builds lasting relationships and keeps clients coming back.

We're looking for team members who are passionate about delivering exceptional service, supporting efficient clinic operations, and contributing to a collaborative, high-performing culture. At SEV, we value individuals who are motivated by goals, take pride in creating an outstanding client experience, and understand the importance of driving both client satisfaction and business success. If you thrive in a fast-paced environment, enjoy working as part of a results-oriented team, and are excited to grow your career, we'd love to hear from you!

The District Manager (DM) is responsible for full district-level performance, including revenue growth, profitability, operational execution, client satisfaction and leadership development across all offices.

This role leads through Area Managers and Office Managers, ensuring consistent execution of the SEV experience, strong business performance, and a high-performing culture. The District Manager partners closely with the Aesthetic Field Manager (AFM) as a peer leader, together accountable for district outcomes. The DM drives results through operations, team performance, and execution, while the AFM drives results through clinical excellence and provider performance.

This is a highly field-based leadership role requiring consistent in-person presence, hands‑on coaching, and active performance management.

• Own District Performance:
  Deliver GAAP and Cash revenue, >90% room utilization, and profitability targets across all offices.
• Lead Through Leaders:
  Develop Area Managers and Office Managers to operate high-performing businesses.
• Partner with AFM:
  Align on priorities and co‑own results through clinical excellence + operational execution.
• Drive Operational Excellence:
  Ensure consistency in scheduling, labor management, and service delivery.
• Elevate Client
  
  Experience:
  
  Deliver a consistent SEV experience that drives OSAT and 5-star reviews.

• Own and drive district performance to meet or exceed GAAP and Cash revenue targets.
• Ensure consistent achievement of key KPIs, including:
  Package and membership conversion;
  Client satisfaction (OSAT and 5-star reviews);
  Labor as a % of revenue.
• Identify performance gaps and implement structured action plans at the office and area level.
• Drive accountability across all levels to deliver consistent results.

• Lead, coach, and develop Area Managers as primary operators of their markets.
• Ensure Area Managers effectively lead Office Supervisors and in-office teams.
• Conduct structured weekly check‑ins and formal performance reviews.
• Build leadership capability through coaching, feedback, and accountability to metrics.
• Support succession planning and bench development across the district.

• Partner with AFM as a co‑owner of district performance.
• Align on priorities, performance gaps, and action plans across all offices.
• Ensure consistency between clinical execution (AFM) and operational execution (DM).
• Support AFM in driving provider performance, treatment quality, and service standards.
• Jointly inspect performance through field visits, audits, and coaching sessions.
• Ensure consistency between clinical execution (AFM) and operational execution (DM), with clear ownership of in-room clinical standards by the AFM and operational workflows, systems, and business processes by the DM.
• Partner to address gaps at the intersection of clinical and operational execution, ensuring a seamless client and provider experience.

• Ensure consistent execution of SEV operational standards, scheduling practices, and workflows across all offices.
• Drive disciplined execution of room utilization (>90%), scheduling efficiency, and client flow.
• Conduct regular in-person site visits to inspect performance, operations, and team…