Leasing & Marketing Assistant - Sol at West Village

Job Description

The primary function of the Leasing & Marketing Assistant is to assist in the planning of community events, actively participate in on‑and off‑campus activities, and provide service to prospective residents to meet specific goals as outlined by the Community Manager. The Leasing & Marketing Assistant should be outgoing and must act as a quality leader to the Community Ambassadors.

Reports to:

Community Manager
Direct Reports:
None

• Monitor and maintain model and tour route on a daily basis.
• Assist with the maintenance of property curb appeal.
• Track and report leasing data, metrics, and goals.
• Develop and execute methods to retain residents and attract new ones.
• Create and maintain relationships with vendors.
• Organize and manage monthly resident events.
• Organize and manage monthly marketing events.
• Prepare for and execute housing fairs and other on‑campus events.
• Assist with social media campaigns to maintain a social media presence.
• Ensure follow‑up activities take place for all prospective residents.
• Report on time to your shift.
• Ensure confidentiality of client, resident, and company information.
• Understand and adhere to Landmark Properties policies and procedures.
• Maintain a clean and professional work environment.
• Assist in roommate placement and matching.
• Understand lease documents and all related addendums and communicate this clearly to prospective residents and parents.
• Participate in all move‑in related activities.
• Manage time efficiently and effectively.
• Assist in maximizing revenue and occupancy.
• Assist in collecting rents, security deposits, and other income as requested.
• Operate marketing activities within the confines of the marketing budget, deviating only with prior approval.
• Provide documentation/receipts for all company purchases.
• Co‑facilitate annual Leasing Training.
• Track Leasing Ambassador performance through lease audits.
• Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations.
• Develop a sense of community among prospective residents and staff.
• Maintain effective communication with prospective residents, parents, and university personnel.
• Represent the community and Landmark Properties in a professional manner.
• Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities.
• Assist future residents in mediating conflicts, both proactively and reactively.
• Assist in keeping the community clean by surveying common areas regularly and reporting any concerns or helping to clean up when necessary.
• Document and address resident behaviors that violate the law or the community lease agreement.
• Identify and report safety and security risks to the Community Manager.

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for company business.

The pay for this position is $17.00 per hour depending on a variety of factors including market factors in the geographical location where the candidate lives.

#LI-TM1 Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.