Branch Manager - Tier 2 or 3, Schroon Lake

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join team as:

Branch Manager – Tier 2 or 3, Schroon Lake

This opportunity may be perfect for you if you have experience in:

Communication and Collaboration

Managing, Coaching, Counseling

Business Development and Retention

About this position:

The Branch Manager Tier 2 or 3 is responsible for overseeing day-to-day operations of one or more branches, providing quality customer service, connecting with business partners to offer a full spectrum of products and services, and leading the branch team to meet/exceed established goals for account opening, loans, and other business development.

Responsibilities

Develop new business and strengthen existing relationships through researched business development calls, networking, and response to referrals; actively seek cross-sell opportunities

Lead team through day-to-day operations; responsible for scheduling for one or more branches and assigned traveling staff; training; ensure employee and branch compliance with established policies and procedures

Manage, coach and counsel staff to meet branch goals and achieve performance standards; encourage employee continuous improvement for career development

Analyze and compare department and individual staff performance to expectations and goals; make necessary adjustments to meet goals

Achieve established lending goals as determined by Corporate Banking Manager based on department and company-wide budget goals.

Oversee and adhere to requirements pertaining to branch security, fraud prevention, Bank Secrecy Act, and other government regulations

Prepare and review documentation and reports for management in a timely manner. Make presentations to customers, potential customers, and community as appropriate.

Participate in department and Company meetings as appropriate; regularly interact with Regional Board Members

Participate actively in community service as designated by Company community service requirements

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/

Certifications:

Bachelor’s Degree or equivalent experience required

6 years of experience in banking, financial services, or retail sales required

2 years of supervisory experience preferred

Ability to achieve NMLS certification and Signature Guarantee certification

Skills/Knowledge:

Demonstrated management, supervisory and interpersonal skills

Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers and management, and community influencers

Proficient with Microsoft Office Suite:
Word, Excel, and Outlook

Strong math and analytical skills; attention to detail; ability to prioritize work and meet deadlines a must

Other:

Travel to various branches as needed

Work rotating Saturday schedule

Physical Demands:

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

Must be able to repetitively use a telephone and computer mouse and keyboard.

Ability to lift/move up to 15 lbs.

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement…