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Employer Services Team Lead - Client Success & Ops
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-15
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-15
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Vestwell is seeking an Employer Services Team Lead to manage a group of Associates handling sponsor inquiries, guiding policy-based resolutions and escalations. You will lead, hire, and develop the team, partner with Client Success to ensure high-quality service, and drive improvements across the platform while maintaining hospitality and client-focused culture.
The role is hybrid with offices in NYC, Austin, King of Prussia, or Scottsdale; base salary range is $65K-$75K with bonus eligibility
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