Assistant Store Manager - Customer Experience
Job in
Pelham, Westchester County, New York, 10803, USA
Listed on 2026-08-16
Listing for:
PetSmart, Inc.
Full Time
position Listed on 2026-08-16
Job specializations:
-
Management
Retail & Store Manager, Operations Management, Administrative Management -
Retail
Retail & Store Manager, Operations Management, Administrative Management
Job Description & How to Apply Below
Pet Smart, Inc.
- - Responsibilities:
Provide leadership for the store and drive the pet parent experience across services, events, and daily operations;
Recruit, interview, hire, coach, and mentor associates; manage staffing and scheduling to meet store needs;
Oversee store events and customer service quality, including pet safety and welfare;
Manage store performance including P&L, labor, and expenses; drive sales and shrink targets;
Ensure adherence to policies, procedures, and code of ethics; lead monthly service walks and communications
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