Sales Manager

Job Title: Sales Manager
Location-Type: Onsite in NYC (Midtown)
Start Date Is: ASAP
Duration: Permanent, Direct Hire
Compensation Range: $100-135K Quarterly Performance Bonus
Benefits: Eligible for Health, Dental, Vision, 401K, PTO
Must be authorized to work in the U.S. This position is not eligible for sponsorship.

Our client, a high-growth financial services startup specializing in consumer and small business debt relief, is seeking an experienced Sales Manager to lead and grow their outbound sales team. This is a hands-on management role reporting directly to the CEO at a lean, start-up company doing roughly $12M annualized and profitable. The environment sits in a sweet spot between startup and established business — not corporate, but no longer scrappy day-one startup either.

The ideal candidate is a strong people manager first, with the ability to coach, motivate, and hold a team accountable in a high-volume outbound sales environment.

• Manage and coach a team of sales reps (team size ranges ~6 direct reports)
• Lead live and recorded call coaching sessions, teaching reps how to effectively speak with customers
• Run daily and weekly pipeline management and morning pipeline review meetings
• Track rep performance and lead lifecycle using provided dashboards
• Recruit, hire, and manage sales personnel
• Jump in on customer calls as needed for escalations
• Handle team issues and personality dynamics directly, escalating to the CEO only when necessary — autonomy is expected
• Manage varying personalities and egos across the team, keeping the group cohesive and focused
• Lead team meetings with energy, keeping reps motivated and engaged for the next day/next deal
• Stay closely in the weeds on individual rep performance, stats, KPIs, and metrics
• Report performance and team updates back to leadership with precision and detail
• Proven, long-standing sales management experience (the more senior, the better)
• Demonstrated success managing and developing a sales team, with the ability to quantify specific impact on team performance/growth (e.g. "grew team from X to Y reps over Z years " with specifics on what changed and how you contributed)
• Strong experience with pipeline management and sales dashboards/CRM (Salesforce)
• Detail-oriented with the ability to speak precisely to rep-level KPIs and metrics
• Strong interpersonal skills with a proven ability to manage different personalities and egos within a team
• Strong presence and ability to command respect from a team spanning a wide age range
• Comfortable operating with autonomy and going with the flow in a lean, fast-moving environment
• Motivational leadership style — able to energize a team without needing to be the most "captivating " personality in the room

• Fintech or financial services industry background (not required)
• Experience managing remote or hybrid sales team members
• History of promotion or expanded scope within a previous sales management role