Data Manager

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Full time salary Queens, NY, US

Salary Range: $75,000.00 To $80,000.00 Annually

The Data Manager provides strategic and operational leadership for New York Edge’s program data, reporting, compliance, and continuous quality improvement functions . This role leads the Data Department, establishes clear standards and workflows, develops staff capacity, and ensures that program leaders have timely, accurate, and actionable information to guide decision-making. The Manager oversees the organization’s use of funder and program data systems, coordinates recurring reporting and evaluation projects, and works closely with executive leadership, program leadership, development, finance, and external funders to ensure data supports contractual compliance, organizational learning, program improvement, and funding initiatives.

Provide day-to-day leadership, supervision, coaching, and performance management for the Data Department.

Establish annual and quarterly department priorities, work plans, service standards, timelines, and measurable performance goals aligned with organizational and funder requirements.

Delegate responsibilities based on staff capacity and program needs; monitor workload, quality, timeliness, and follow-through across the team.

Build a structured operating model for the department, including recurring team meetings, project tracking, escalation protocols, quality-control checkpoints, and clear ownership of deliverables.

Develop onboarding, cross-training, professional development, and succession plans that strengthen team capacity and reduce reliance on any single staff member.

Partner with Borough Leaders and senior program staff to align Data Coordinator assignments and support with each portfolio’s priorities and performance needs.

Serve as an escalation point for complex data, reporting, compliance, and system issues, ensuring risks are identified early and resolved promptly.

Promote a service-oriented, accountable, and collaborative department culture focused on accuracy, responsiveness, and continuous improvement.

Lead the organization’s program data strategy and translate leadership priorities into clear reporting, analysis, and evaluation plans.

Develop and manage year-round analytical projects, including ROP analysis, survey outcomes, EMT analysis, program summary reporting, enrollment and attendance trends, and other organizational priorities.

Analyze quantitative and qualitative data to identify trends, performance gaps, risks, and opportunities for program improvement.

Create actionable data briefs, dashboards, charts, presentations, and recommendations for executive leadership, Borough Leaders, program teams, funders, and other stakeholders.

Facilitate regular data review conversations with program leadership and help teams develop, document, and monitor corrective action plans.

Ensure that data collection and reporting practices are aligned with New York Edge’s mission, strategic goals, and Continuous Quality Improvement framework.

Oversee the collection, analysis, reporting, and summarization of program-centered surveys and other feedback instruments.

Support research and evaluation projects that strengthen program design, demonstrate outcomes, and advance public and private funding opportunities.

Maintain a comprehensive calendar of internal, contractual, regulatory, and funder reporting requirements, with clear owners, review steps, and submission deadlines.

Ensure…