Director, Consulting

Director, Integration Program Management Office (PMO) Project Lead – San Francisco, Chicago, New York (Hybrid)

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking an experienced Integration Program Lead to join our Consulting practice in a full-time role with one of JLL's premier financial services clients. Our Consulting practice combines forward-thinking strategy development, practical implementation, and structured program management. As a result, we deliver creative, cost-effective, streamlined solutions that not only look good on paper, but work in practice — helping our clients achieve lasting competitive advantage.

In this role, you will primarily serve as a Program Management Office (PMO) Project Lead supporting campus transformation initiatives in the San Francisco market. As part of a Global Integration Program Team, you will also support broader transformation initiatives focused on end-to-end organizational process improvements, integrated governance frameworks, and additional PMO efforts across regional implementation teams and construction and consolidation projects.

The Director will be responsible for managing individual projects and work streams within the Integration Program framework, with oversight and support from the Global Integration Program Lead. While the bulk of responsibilities will be leading the PMO effort for the San Francisco market, additional accountabilities may include leading regional integration forums, owning updates to the regional councils, and acting as the point person to develop regional process improvement report-outs for key leaders and stakeholders (among other things).

The ability to be self-sufficient, accountable, responsive, and comfortable with direct client interactions will be paramount to success in this role, as well as knowing when to pull in the Integration Team Lead for support.

• Lead, shape, and govern a cross-functional team across real estate and non-real estate partners to drive progress via a unified program following the guidance of the Global Integration Program
• Stand up structured PMO standards, governance, methodologies, engagement models, and tools for cross-functional program execution across construction projects and regional execution
• Establish stakeholder mapping across partners, business units, and leadership, acting as the single point of aggregation and dissemination of information across all parties
• Build and present data-driven insights and shape communications and reporting to translate operational issues and updates into relevant stories for executive and business unit consumption, enabling quick, effective decisions and alignment
• Onboard all cross-functional team members and leaders and evolve the program to ensure sustained active participation and engagement
• Design and lead large interactive workshops to encourage collaboration and enable joint objectives and priorities across cross-functional participants
• Oversee and advise on major real estate and workplace consolidation activities from strategy through planning, construction, and implementation
• Work with the Program Core Team and work streams to assemble consolidated roadmaps, operational plans, risk trackers, action…