Event Director – Shoptalk Fall

Event Director – Shoptalk Fall

Reports to:

President, Connected Commerce

Event Director – Shoptalk Fall

Reports to:

President, Connected Commerce

Location:

United States (New York or Miami hybrid)

Job Status:
Full-Time, Permanent

We are seeking an exceptional Event Director to lead the strategy, growth, production, and execution of Shoptalk Fall, our groundbreaking Nashville-based show that brings together the Shoptalk community into an intimate, innovative event where retail decisions are made for the next year.

This is a high-impact leadership role with full responsibility for the event’s commercial performance, customer experience, and long-term growth strategy. The Event Director will oversee all aspects of this 3,000+-person event, including sponsorship and exhibition revenue, hosted retailer recruitment, delegate attendance, content strategy, partnerships, operations, and product development.

Working closely with senior leaders across sales, marketing, operations, content, hosted programs, and customer success, this person will drive alignment across teams while continually evolving Shoptalk Fall to meet the changing needs of the B2C and B2B commerce ecosystems.

The ideal candidate combines strong commercial acumen with outstanding project leadership, customer obsession, and a passion for building market-leading event brands.

• Own the overall vision, strategy, and delivery of Shoptalk Fall.
• Develop annual growth plans aligned with revenue, attendance, customer satisfaction, and profitability objectives.
• Lead cross-functional planning and execution, ensuring all teams operate against shared priorities and milestones.
• Drive continuous improvement across every aspect of the customer experience.
• Serve as the internal champion and external ambassador for the Shoptalk Fall brand.

• Own event revenue and profitability targets.
• Partner with sales leadership to maximize sponsorship, exhibition, hosted retailer, and delegate revenue.
• Review sales pipelines, forecasting, conversion metrics, and inventory utilization.
• Support the sale of strategic, high-value sponsorship opportunities with leading technology, media, retail media, data, and service providers.
• Develop new revenue streams, products, sponsorship formats, and commercial partnerships.
• Monitor market trends and competitor activity to identify growth opportunities.

• Continuously evolve the Shoptalk Fall proposition to ensure it remains the industry’s most valuable gathering place in the fall for retail innovation.
• Identify opportunities for new content formats, networking experiences, hosted programs, retail engagement initiatives, and attendee services.
• Utilize customer feedback, market research, and industry trends to inform product decisions.
• Ensure Shoptalk Fall consistently delivers exceptional value to retailers, brands, sponsors, exhibitors, and attendees.

• Work closely with the hosted retailer team to drive recruitment and retention of senior retail executives.
• Develop relationships with leading brands and retailers, marketplaces, retail technology companies, and emerging commerce businesses.
• Support the expansion of strategic retailer and industry participation across North America and internationally.
• Maintain a deep understanding of retail industry priorities, challenges, and innovation trends.

• Build and maintain relationships with key industry associations, trade groups, research organizations, media partners, and influential industry leaders.
• Identify opportunities for strategic partnerships that strengthen Shoptalk Fall’s market position and accelerate growth.
• Represent Shoptalk Fall at industry events and meetings throughout the year.

• Own the Shoptalk Fall P&L and financial performance.
• Develop accurate revenue forecasts and budget plans.
• Monitor costs, margins, and resource allocation throughout the event lifecycle.
• Partner with finance and operational teams to optimize profitability while maintaining a best-in-class…